Issue with External Credential Storage – JAR file execution error after upload

harshavardhanll
Tera Contributor

We are facing an issue while using the External Credential Storage functionality with a custom credential resolver JAR file. When we run the JAR locally, it works fine. Additionally, when we run the same JAR using the MID Server's bundled JRE, it also executes successfully and returns the expected result.

However, when we upload the same JAR to ServiceNow under External Credential Storage and attempt to execute it, we encounter the following error in the logs:

This seems to be related to Java module access restrictions introduced in JDK 9 and above. Since the JAR works fine when executed manually using the MID Server JRE, the issue appears only when executed via ServiceNow's External Credential Resolver framework.

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