ITSM Implementation simulator{Field mapping when creating a problem from an incident}

nicoleowens · ‎08-22-2025

So, i am getting this error in the ITSM Implementation simulator (course),

Dr Atul G- LNG · ‎08-22-2025

Go to the Application Navigator.
2. Type: sys_properties.LIST
3. In the Name field, search for: com.snc.problem.create_from_incident.attributes
4. Open this property.
5. Check the required attributes that are added here.

do the changes

Save

Validate the task.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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