ITSM Implementation simulator{Field mapping when creating a problem from an incident}

nicoleowens
Tera Expert

4 weeks ago

So, i am getting this error in the ITSM Implementation simulator (course), 

nicoleowens_0-1755857895333.png

 

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1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

4 weeks ago

Hi @nicoleowens 

Go to the Application Navigator.
2. Type: sys_properties.LIST
3. In the Name field, search for: com.snc.problem.create_from_incident.attributes
4. Open this property.
5. Check the required attributes that are added here.

DrAtulGLNG_0-1755858195954.png

do the changes

Save

Validate the task.

 

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Dr. Atul G. - Learn N Grow Together
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