Parsing
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4 hours ago
Hi Everyone Can someone help me with how to parse the multi row variable set to human readable in email body. Thanks in advance.
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3 hours ago
this link has solution, please enhance it
How to Display Multi Row Variable set (MRVS) data in a notification
also check this
Multi-row variable set in Notifications via Notifications Email Script
Multi-Row Variable Sets: Composing approval and task descriptions
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Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 hours ago
Hi @Ankur Bawiskar Thanks for your response can we do this in send email action in flow or do we need to create a separate notification and email script, please suggest how to proceed further.
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3 hours ago
send email does allow scripting option but better go with notification and email script
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Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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2 hours ago
Hi @PatlalaShaR
You can use an Email Notification Script (Mail Script). MRVS data is stored as a JSON string, which requires server-side parsing to display as a structured HTML table.
Sample script /not tested:
Name: get_mrvs_data
(function runMailScript(current, template, email, email_action, event) {
var mrvsData = current.variables.your_mrvs_internal_name; // replace 'your_mrvs_internal_name' with yours
if (mrvsData && mrvsData != '[]') {
var mrvsObj = JSON.parse(mrvsData);
template.print("<table border='1' style='border-collapse: collapse; width: 100%;'>");
template.print("<tr style='background-color: #f2f2f2;'>");
template.print("<th style='padding: 8px;'>Column 1 Label</th>");
template.print("<th style='padding: 8px;'>Column 2 Label</th>");
template.print("</tr>");
for (var i = 0; i < mrvsObj.length; i++) {
template.print("<tr>");
template.print("<td style='padding: 8px;'>" + mrvsObj[i].variable_name_1 + "</td>"); // replace with correct variable name
template.print("<td style='padding: 8px;'>" + mrvsObj[i].variable_name_2 + "</td>");
template.print("</tr>");
}
template.print("</table>");
} else {
template.print("No items requested.");
}
})(current, template, email, email_action, event);
In the Message HTML field of your Email Notification, call the script : ${mail_script:get_mrvs_data}
Refer: KB0743684 How to access multi-row variable set data from a script
