Hi everyone,
I’m working on a custom Service Portal widget where users select a Yes/No checkbox.
From the HTML, I correctly receive “true” or “false” when the user clicks the checkbox.
On the client side, I send this value to the server script using localInput.notification_answerwhich return true or false.
However, when trying to pass it from the widget server script to the Record Producer, the field remains empty when I print it. I tried with a string, I correctly receive it on the server side script print it well but I can't find a way to send to the variable of the record producer which should populate another field thanks to the answer on the HTML
Has anyone successfully passed a checkbox value from a Service Portal widget to a Record Producer? Any guidance on ensuring the value actually populates the target record would be greatly appreciated.
