Reports based on Priority

[NancyJ21]

Hi everyone,I created a report on the Incident table, but I can’t figure out how to show it priority-wise. Can anyone guide me?

[M Iftikhar · Accepted solution]

Hi Nancy! You can easily view your Incident report priority-wise by using the Group By option in the Report Builder. Here are the steps I followed:

1. Open your existing Incident report.

2. Click on Edit to go into the Report configuration.

3. In the Report Designer, make sure your Table is set to Incident.

4. Apply a filter if needed (for example, I selected Active = true so only active incidents are shown).

5. Under the Group By section, select Priority from the dropdown.
   

6. Choose your desired chart type (for example, Bar chart).

7. Click Run to generate the report.

Now the report will display all incidents grouped by their Priority (Critical, High, Medium, Low, etc.).

📌 Here is a screenshot from my instance after applying the Group By on Priority:

This way, you can quickly understand the distribution of incidents across different priority levels.
Hope this helps!

Thanks & Regards,
Muhammad Iftikhar,
If my response helped, please mark it as the accepted solution so others can benefit as well.

[NancyJ21]

Thanks