Restrict impersonnate a specific user

[aymane]

Hello,

I don't know how to restrict impersonnate for a specific user.

I have a user that won't to be impersonnized.

Could you help me please with that ?

Thanks,

Aymane

[SN_Learn · Accepted solution]

Hi @aymane ,

Please check the below:

var ImpersonateEvaluator = Class.create();
ImpersonateEvaluator.prototype = {
    initialize: function() {},
    type: 'ImpersonateEvaluator',
    canImpersonate: function(currentUser, impersonatedUser) {

        //Change the sysId as per your requirement

        if (impersonatedUser.getID() == "b9377c460b0131109dae8a8db777b295") {
            return false;
        } else {
            return true;
        }
    }
};

Result:

[GopikaP]

Hi @aymane , Please refer - Solved: Re: Prevent impersonating - Page 3 - ServiceNow Community

Restrict Specific Users from the Impersonation Lis... - ServiceNow Community

[aymane]

Hey @GopikaP 

I have aleady done this : 

However, I still can impersonnate this user.

Thanks.

[GopikaP]

Hi @aymane ,Please remove the return 'true' statement in the line 11 and try 

[SN_Learn · Accepted solution]

Hi @aymane ,

Please check the below:

var ImpersonateEvaluator = Class.create();
ImpersonateEvaluator.prototype = {
    initialize: function() {},
    type: 'ImpersonateEvaluator',
    canImpersonate: function(currentUser, impersonatedUser) {

        //Change the sysId as per your requirement

        if (impersonatedUser.getID() == "b9377c460b0131109dae8a8db777b295") {
            return false;
        } else {
            return true;
        }
    }
};

Result: