ServiceNow Studio Page is not found after ServiceNow upgraded to australia release

[Prasant Kumar 1]

Hi Everyone,

ServiceNow Studio page is not found after the platform upgraded to Australia release in PDI. It shows as below snap.

I have repaired the ServiceNow Studio plugin, But still no help. Could anyone please guide here, if you came across similar to this recently.

Regards,

Prasant

[Dr Atul G- LNG]

Hi @Prasant Kumar 1 

Best way 

Go to Plugins and search for ServiceNow Studio. Install the plugin, repair it, and the issue should be fixed.

[Prasant Kumar 1]

Hi Atul, 

I already followed this approach. But still the issue persists. No change.

[Dr Atul G- LNG]

Another way is to go to the Developer site and check if you can access ServiceNow Studio from there.

Also, try running cache.do, then log out and log back in to see if that resolves the issue.

[Prasant Kumar 1]

Hi Atul,

From Developer site it is showing the ServiceNow Studio as installed but opening it shows the above error page only. and I did the cache.do as well. But no help. May be i need to wait for sometime, then need to check again.