ServiceNow Studio Page is not found after ServiceNow upgraded to australia release

Prasant Kumar 1 · 3 weeks ago

Hi Everyone,

ServiceNow Studio page is not found after the platform upgraded to Australia release in PDI. It shows as below snap.

I have repaired the ServiceNow Studio plugin, But still no help. Could anyone please guide here, if you came across similar to this recently.

Regards,

Prasant

Dr Atul G- LNG · 3 weeks ago

As a last option, try refreshing from the Developer site first. Then go to your PDI and repair the plugin.

If it still does not work, release the instance and create a new one.

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Tanushree Maiti · 3 weeks ago

Hi @Prasant Kumar 1

These issue was reported earlier for PDI.

Try with your incognito/private browser. if it does not work (already you have tried to repair plugin ), you release the instance and request for fresh Australia release PDI.

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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Dinesh_Now · 3 weeks ago

Hello @Prasant Kumar 1 ,

Can you try once to clear cache, clear browsing history, logout properly.

release you the instance and try to restart system and again try to login.

if doesn't works still. the better suggestion already given by @Tanushree Maiti request for fresh Australia release PDI.

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.