ServiceNow user not ablet to see request

[RabishK]

Hi team,

could you please help me in below issue?

A ServiceNow user not able to access request when she does click on request link then shows blank page as shown in attache screen shot.

please help as soon as posible, it's urgent.

Thank you,
Rabish Kumar

[Ankur Bawiskar]

@RabishK 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Nilesh Pol]

Hi @RabishK 

https://www.servicenow.com/docs/bundle/yokohama-platform-administration/page/administer/search-admin... may help you solve your issue.

[Dr Atul G- LNG]

Hi @RabishK 

Please check the ACL , the user is blocked by ACL here.