UI Builder hanging

[Admin CJ]

Is UI builder under some sort of maintenance? Since yesterday, 9/17/2026, I am unable to open the module. When I click Editor as it is published, it just hangs and never appears.

[Hemanth M]

Hi @Admin CJ ,

Looks good to me - Is your UI builder up to date? can you try updating to the latest available version (Plugins> search for UI Builder)? if this persist in your customer instance - please open a ticket with SN.

Hope it helps!

[Admin CJ]

I have a PDI that is not with a company. I will attempt to repair it first, as I do not want to upgrade to Australia just yet. There have been some significant issues with missing elements that  SN is still working out that I am trying to avoid right now. 

[Dr Atul G- LNG]

Hi @Admin CJ 

Please repair or update the UI Builder plugin, then try again.

[Admin CJ]

Is there a reason I can not unpublish the theme? Documentation from Zuruch states you can. I can not get into the editor even after repairing and upgrading.