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Unable to select "sys_journal_field" table in Lookup Record action in Flow Designer

Sathwik1
Tera Guru

I'm Unable to select "sys_journal_field" table in Lookup Record action in Flow Designer, is it expected behaviour? If so then what is the alternative? here I don't want to use Business rule.

 

Requirment is... whenever

 

Additional comment changes  AND

additonal comment Added is False

 

Then 

I want to check whether comment updated person is part of assignment group or not.

 

if person is part of assignment group then set the FLAG to true.

 

If I implement AFTER BR, then it enters into recersive operation, so I want to use Flow desinger.. but FD is not allowing me to select Journal entry table.. (Also, alternative I don't waant to call script include in BR to avoid current.update)

 

@Tanushree Maiti 

 

2 REPLIES 2

Tanushree Maiti
Giga Sage

Hi @Sathwik1 

 

Go though this post. It will help you.

https://www.servicenow.com/community/developer-forum/get-most-recent-journal-entry-in-flow-designer/...

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:

Ankur Bawiskar
Tera Patron

@Sathwik1 

yes that system table can't be selected in Flow by default.

Once you add that table in this property (glide.ui.permitted_tables) it will start showing

56.png55.png

Why not have Flow on record update on your table and check that details?

Also it should not go in loop if your make it as Before Update BR

56.png55.png

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader