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Wildcard

khickle
Giga Contributor

I was wondering if Wildcards cab be used in auto routing keywords? For instance Q*JDE .. instead of using queuejde.

1 REPLY 1

glideFather
Tera Patron

Hi @khickle,

 

I am worried not. Perhaps if some Now Assist capability would be in place but I would say no without it..

 

That would require some complex scripting.


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