Workflow

[srinivasaoo]

Hi Team,

I have setup workflow for incident table and activity for create task .

once it was approved by user and group ,but i could not able to see the incident_task(create task is running)  in incident form down section. what is the reason?

kindly help me.

thanks.

[Ankur Bawiskar]

@srinivasaoo 

please share your workflow configuration screenshot

are you saying Create task is not creating incident_task under that incident?

what's your issue? what debugging have you done so far?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Gummagatta Hars]

Hi @srinivasaoo ,

Did you checked the Workflow context [wf_context] table to check if the workflow has been triggered or not for the incident record. If yes, did you see the activity which creates the incident task is executed or not (use show workflow) in the workflow context to check the workflow execution.

This will help you in troubleshooting the issue and identifying where exactly it is failing. Share the workflow configurations and execution details if you require further assistance.

Please mark my response as correct and helpful if it help you.

Thanks,

Harsha Gummagatta 

[Dr Atul G- LNG]

Hi @srinivasaoo 

Could you explain your use case and why approval is required for the incident table and incident tasks? Please provide the process flow to help us understand it better.