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jasminecole
ServiceNow Employee

Thank you to everyone who joined us for last Friday's webinar, From Practitioner to Product Thinker: The Mindset Shift Nobody Taught You, featuring Hemanth Chakravartula.

 

Throughout the session, Hemanth explored the shift from technical execution to product thinking—encouraging practitioners to think beyond individual requests and consider customer needs, business outcomes, and long-term platform success.

 

Whether you attended live or are catching up, we’ve compiled the resources below to help you continue your learning journey.

 

📺 Webinar Recording

 

📄 Session Deck attached below

 

📚 Continue Your Learning

To build on the concepts discussed during the webinar, explore these ServiceNow University learning opportunities:

 

Thank you again for being part of the ServiceNow University community. We look forward to seeing you at an upcoming event (like our AI Learning Days) and continuing the conversation together.

 

In the meantime, let us know:

After watching the session, what's one idea or takeaway you'll apply in your own work this month?