ServiceNow user research session , what types question in intervew

AnilK8626541963
Tera Contributor

Hi Everyone  

I want to attend user reserch session .can you tell me which types of qustion asking .

3 REPLIES 3

Dr Atul G- LNG
Tera Patron

Hi @AnilK8626541963 

Nothing to worry about — it’s based on your experience only. There’s nothing right or wrong here, just share what you feel. I really appreciate this kind of feedback/research session; it’s very useful.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Anurag Tripathi
Mega Patron

Hi Anil,

 

When you apply there is a questionnaire, you should fill that based on your role and experience and if they see  you are the right candidate they will reach out to you.

Different sessions may have different type of questions, some need feedback from the product you have used , some may show you different UI Experience and you can provide feedback on what you like, or not. Depends on the research really. 

It is important to be true and honest in the role and responsibilities and experience you have.

 

 

-Anurag

Tanushree Maiti
Mega Patron

Hi @AnilK8626541963 ,

 

First, there’s no need for any preparation for this call. It will be more interactive in nature.

Based on the topic you choose, they’ll mainly evaluate your thoughts and opinions.

They may also ask e.g  if there are  other tools available for the same topic, whether you got a chance to use them, or if not, why you didn’t consider them.

So, there’s nothing to worry about at all.  

 

Go for it. You will come to know about that research details. 

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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