jasminecole
ServiceNow Employee
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13 hours ago
Why do some people embrace AI while others hesitate?
In The Human Side of AI Adoption, Kelly Paulette explored how motivation, autonomy, competence, and relatedness can shape the way people respond to AI. Rather than treating hesitation as something to overcome, the session encouraged learners to look more closely at what that hesitation may be signaling.
If you missed the live session or want to revisit the conversation, you can watch the recording and explore the additional ServiceNow University resources below to continue learning.
Continue your learning:
ServiceNow AI People Readiness
ServiceNow AI People Readiness Playbook
Dr. Philippa Hardman (LinkedIn)
Professor Frances Frei (LinkedIn) -- you can find her office hours posted here!
As you reflect on the session, we’d love to hear from you:
What helps you feel more confident adopting new AI tools, and what tends to create hesitation?
Share your thoughts in the comments and continue the conversation with the community.
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