Save the date Knowledge 2024 will be held May 7-9 in Las Vegas, NV. The Knowledge Call for Content launches January 30, 2024, and the deadline for submissions is on February 13, 2024. Got questions? W...
Hello Silicon Valley Community, We’re hosting an event to demonstrate how organizations can ignite enterprise-wide innovation with automation and low code, and it’d be great if you could join us. On M...
Silicon Valley Community - Thank you for making our first ever NorCal Virtual SNUG such a great success! The day was filled with great content, collaborative Q&A, and an interactive happy hour to roun...
We won’t have a local SNUG event this quarter, so instead please join us at the upcoming Now Summit on October 18th at the Santa Clara Convention Center to learn how to deliver great experiences at wo...
Visit the SNUG booth in the Customer Success Expo in the Community Lounge area to pick up your SNUG ribbon!
Visit the SNUG booth in the Customer Success Expo in the Community Lounge area to pick up your SNUG ribbon!
We live in the age of Uber, Airbnb, and Zappos, where each rules their respective market thanks to the impeccable customer experience they offer. When you think about it, the relationship between empl...
Join us for this educational webinar featuring our special guest, Christopher Mills, Senior Sales Director — WW Customer Service Management (CSM) at ServiceNow to learn about specific use cases and ho...
With DevOps and Agile Strategies taking up faster pace and organizations moving more towards Cloud based infrastructure there are equal amount of strategic changes happening in ITSM approach as well. ...
OnSiteFile, an exclusive application for ServiceNow by Atlantic Puffin, enables enterprises to leverage the power of ServiceNow while storing their files in their premises and retaining all ServiceNow...
ServiceNow Developer — Sacramento — ServiceNow Partner A ServiceNow partner with a rapidly growing US presence, my client is looking to hire a ServiceNow developer to support the growth of the burgeon...
The University of California, Santa Barbara has an open position for a ServiceNow Advanced Application Support Engineer in Enterprise Technology Services, the enterprise-level IT provider for the camp...
NorCal SNUG members...Join me! I'll be speaking on a panel of leaders in AI and IT support about the implications of AI-driven automation on IT people, processes, and tools.Topics we'll address:How wi...
Customer service is important to an organization because it is often the only contact a customer has with a company. Customers are vital to an organization. Some customers spend hundreds and even thou...
Nearly 600,000 veterans are unemployed nationally, and with an estimated 30,000 service members, including the Guard and Reserves, leaving the military each year over the next five years, that number ...
It's probably not recommended.It's probably frowned upon.Heck, you might even be denied support if you do this.The moral of the story above is simply, Be Careful!It's critical that you pay close atten...
By Moe Arnaiz, CEO of @eMOBUSIf you're like most IT leaders, you're probably being knocked around a bit by the BYOD (Bring Your Own Device) model. On paper, it makes so much sense: employees choose th...
Eight districts. Eight tastings. It's your choice. Make your way to SoMa for some old school gaming. Relax in the wine country with four vineyards. Trip on over to the Haight; don't miss the Nitro Coc...
In case you haven't already read about it, automotive finance leader and exemplary ServiceNow customer Santander Consumer USA held its first internal hackathon not too long ago. Loosely patterned afte...
I love those jokes that start out by asking, "How many [fill in the blank here] does it take to change a light bulb?" And my favorite variation on this theme goes like this.Q: How many therapists does...
