Academy Session Feature Overview We’re thrilled to introduce an intuitive Q&A-powered self-service experience called Guided Self-Service in Employee Center. Guided Self-Service helps employees self-serve easily on high-complexity and high-volume...
I’ve been having a lot of fun exploring whats possible with ServiceNow EmployeeWorks. In this quick video, I walk through a couple of themes we’ve built, including a dark-mode experience for Awsm LLC, and a more customized Windows-inspired design. I ...
Step-by-step setup guide for administrators and implementation teams. Store Release Version Minimum Platform Requirement October 2026 Zurich Patch 13 (ZP13), or Australia Patch 7 (AP7), or Brazil Patch 1 (BP1) September 2026 Australia Patch ...
Employee Experience Confidential Roadmap webinars are a series of sessions where the ServiceNow Unified Employee Experience Product Team presents the vision and upcoming roadmap plans of the team. These roadmap webinars are conducted every qu...
EmployeeWorks now includes two key ITSM enhancements. Employees can see outages as they happen, or join the Tech Lounge queue from their home page without leaving EmployeeWorks. Service status Service status shows employees the health of the ser...
In this video, we take a look at ServiceNow’s new AI Experience Framework (AIUX) and Employee Slate, the next generation employee experience built to deliver intelligent, conversational experiences across the digital workplace. We’ll explore how AIU...
Academy Session Overview of Notifications functionality (5:10 - 18:50)Demo of Front-end Experience (19:10 - 23:44)Admin configurations (23:55 - 30:35)Demo - how to configure notifications (30:40 - 47:05) Introduction We’re excited to introduce t...
Building enterprise-grade AI assistants today goes beyond chat. It means connecting to the tools people already use, enabling assistants to take governed action, and reducing friction within existing team workflows and processes. How to do that us...
Hey builders! Looking for help with Agent Studio, plugins, automations, or your latest EmployeeWorks project? Join our live Developer Office Hours, where you can bring your questions, share what you're building, and get guidance directly from o...
What is EmployeeWorks Mobile? EmployeeWorks is ServiceNow's next-generation enterprise-wide AI front door. — now available as a native mobile experience inside the Now Mobile app. Employees can access the conversational interface powered by ServiceNo...
Getting Started Welcome to ServiceNow®EmployeeWorks EmployeeWorks is the enterprise AI front door. It gives every employee one place to find answers and get work done, across every department and every business application. This guide covers wha...
What happens when you combine vibe coding, Claude, and ServiceNow’s AIUX Framework? In this video, I build a fully playable Awsm LLC themed Pacman-style game on ServiceNow using Visual Studio Code and the new AI Experience Lab plugin.If you wish to f...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, The "My items" widget on the Employee Center homepage displays all user activity that requires your input or review. What is displayed under the "My active ...
Moveworks empowers every employee to get work done more effectively. It’s the trusted AI Assistant for your entire workforce to find what they need and automate tasks end to end across every system and domain, instantly and securely. With Movewor...
A quick-reference summary of what's new in EmployeeWorks Web App each month. Click the blog link in each section for full feature details. Updated monthly. October 2026 EmployeeWorks: Tasks, Approvals & Brand Control — All in One Conversation Re...
Employee Center Features and Capabilities Browse the full library of Employee Center features and capabilities, organized by category. Select any topic to explore documentation, guides, and community resources. Browse and Search Experience Featu...
Academy Session Introduction We’re excited to introduce Simplified, Side Navigation to the Employee Center, which is a modern, streamlined navigation layout designed to simplify the mega menu and provide an experience on par with consumer-grade ...
We’re excited to announce the first plugin release following the Moveworks acquisition by ServiceNow: Moveworks for Employee Center. This new plugin enables organizations to integrate Moveworks’ AI-powered conversational experience directly into S...
Summary We get asked questions on icons for Employee Center topics, Catalog Items, and areas that allow an upload of an image where folks want to use an icon. Below is an engineering solution to this design problem. The portal technology uses Font Aw...
Feature Demo Introduction Streamline your workflow with the App Launcher capability by accessing all your assigned applications right from the Employee Center Pro home page. With a simple one-click action, employees can effortlessly reach their...
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