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Approval options are not appearing on the My Tasks ESC portal page

developerza
Tera Contributor

Good morning community, 

I have approval_user's who are not seeing details or approval options on the ESC My Tasks page. They see the items, but no details. Instance version is Zurich Patch 12.
This is a picture taken on my admin profile with approval_user added:

developerza_0-1791208992309.png

Please see below the configurations:

developerza_1-1791209033614.png

 

developerza_2-1791209054788.png

developerza_3-1791209076653.png


No user is able to see any details, or options to approve or reject from the ESC portal. This is a nearly new and untouched instance. GRC has been utilized for a couple of years, but nothing beyond that.

Thank you for any and all help!

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