My boss likes the way the video carousel widget looks in ServiceNow. But we have a system navigation that we made in Articulate and we have a link for it and she wants us to put that. But I can't find a way to put a link into a video widget. I know t...
Hi everyone,I wanted to share a challenge we recently faced regarding the Employee Center taxonomy and how we solved it. If you have run into issues where your published knowledge articles dont automatically show up under your topics despite having t...
I've reviewed the Employee Academy sessions but am running into a roadblock. We require the content manager to be scoped at the topic level. An HR Benefits content manager should not be able to checkout, edit, publish content on any other topic. I've...
Our Org has a requirement to provide non-fulfiller users with an option for them to view list of Requested items on which they are watch listed on. To address this I have done the below1) created a filter for watchlisted requests under My Request fil...
Hi all, Does anyone know how to remove the default external link indicator symbol (see attached screenshot with the exemplary quick link) in the Quick links widget in the Employee Portal? Thank you in advance for any hints! Best regards
I have configured quick links in Quick link widget of employee center, and in my quick links no images are available. in quick links I want quick links with images. I am attaching attachments for reference. How to achieve it?
I am trying to configure Employee Center on UTAH for the first time, albeit a bit late to the party. When I search on the home page at the top or where it says 'How can we help?' I don't get the results I am after or similar to those I get on the Ser...
I created several company events for an internal conference. Users can RSVP to many of these events as there is a capacity limit. As users have started to RSVP to all of the events, we are noticing some events are displaying 7/40 attendees on the e...
Hi All,I have a requirement to make attachment mandatory if certain conditions are met on a catalog item. We're using ESC Pro and this catalog item would be on the ITSM tables. I've read lots of the articles on making this happen in Service Portal....
Hi Team,I'm trying to add a new Quick Link (GERT) under the IT Help topic in Employee Center.Configuration completedCreated an External Link record.Created a Quick Link record and linked it to the External Link.Created a Connected Content record link...
Saw this feature in the May Release of ESC, I have upgraded to the latest ESC, but receives error " Now Assist Self-Service is not enabled for this portal! " The instance has Now Assist license enabled, and it works perfectly in sidebar.
When developing a playbook for the Employee Center you may have the need to be able to utilize some of the functions that are only available in the portal. This can be done by creating a custom playbook activity and then use the events which the widg...
Hi Experts, We have developed a custom application in ServiceNow. Within the custom application scope, we created a Catalog Item and mapped it to a Taxonomy Topic. The Catalog Item is displayed correctly when we browse through the Taxonomy Topic.Howe...
We have a requirement to add 2 additional fields to be visible when the user profile is selected on Employee Center. I am trying to determine which widget this is and I am having a hard time finding it. I did find on the sp_widget table a "user prof...
Hello All, We are trying to determine how many users (from sys_user) table have accessed Employee center portal. We are unable to use syslog_transaction, navigator history table to get the data. We are trying to report by linking sys_user table and t...
