Hi Experts, We have developed a custom application in ServiceNow. Within the custom application scope, we created a Catalog Item and mapped it to a Taxonomy Topic. The Catalog Item is displayed correctly when we browse through the Taxonomy Topic.Howe...
We have a requirement to add 2 additional fields to be visible when the user profile is selected on Employee Center. I am trying to determine which widget this is and I am having a hard time finding it. I did find on the sp_widget table a "user prof...
Hello All, We are trying to determine how many users (from sys_user) table have accessed Employee center portal. We are unable to use syslog_transaction, navigator history table to get the data. We are trying to report by linking sys_user table and t...
Hi Team, I want to change the positions in Employee Center Taxonomy. I have updated the order but it is not working. I want to move the highlighted
Hello everyone, I am facing an issue with Advanced Portal Navigation in Employee Center Pro and would appreciate any guidance. Issue:The navigation menu is not displaying in the portal. The header bar loads, but the menu items are empty. Environment:...
Hi, I created a new catalog item and associated to a topic to show it in the Employee Center.This item doesn't need Price, Quantity and Total so I'd like to hide them from the screen. Does anyone tell me how to hide them? Thanks in advance,kaz
Urgent: Need a help adding widget on Employee Centre
Hello community,I'm on the Yokohama release and would like to confirm two things about the OOB portal notifications in Employee Center Pro:Is the bell tray the only place to view notifications, or is there a dedicated "View All" notifications page de...
Hi. Does anyone know if it's possible to have two different themes/layouts available for the users to choose from on the employee center? For example a normal and a dark theme?
Hi Community, Is it possible to have the Now Assist Virtual Agent visible when selecting specific pages on the Employee center? For example: when users select the "IT Support" topics and pages related to IT. Thank you,Heather
Hello All,Could someone please help me with an issue in the Employee Portal?I have the following taxonomy structure:- Topic A (Parent)- Topic B (Child of A)- Topic C (Child of B)- Topic D (Child of C)A catalog item and a Knowledge Article are mapped ...
I want to add the Topic Content widget to a page so I can add some catalog items to it. I see that you can filter it by A-Z or popular. Do you guys know if when sorting by popularity, is that popular to the user, or is that popular across the entire ...
Working on a mockup for our new Service Catalog Page. 2 questions: Is there a way to have it where the topic content widget (currently labeled Browse Tickets) can filter any further down by category? We have the categories on the side, but if you cl...
I'm trying to create a new ticket page. I put the categories widget on there, but is there a way OOB or to configure it to have it where it can expand? Right now, when they click on one of the categories, it takes them to the Service Catalog page an...
We are trying to overhaul our current Service Catalog, but it's proving challenging. Before we sink any more time into it, is there any way we can just purchase a prebuilt template or something similar? We have a development partner, but they are slo...
