Hi, Trying to create an Spline report, which should show the average backlogs in percentage in performance analytics. I created one automated Indicator with the Indicator source filter as state is new or in-progress or on-hold. But From here I can't ...
If we are doing a rebrand of our News Article formats, is there a way to reset the view count on the news article? I checked in the content record and can see the views there. I thought maybe I could just click the people and delete, but that option ...
ServiceNow recently released a video regarding "New Hire Onboarding Experience using Employee Journey Management". https://www.youtube.com/watch?v=a_HbwS0og2E The most interesting aspect of this demo is the use of two distinct portals: 1. Prehire Por...
I started facing this issue. When I click on Request in the given Image. I am getting the record producer on portal itself. Attached Image. But it should redirect me to the Request form.
I've configured our Employee Center feedback widget to allow users to opt-in to anonymous feedback. However, in testing it, when you do click the box and say not to submit personal information, the user's name still ends up displaying the Activity st...
From Reminders to Intelligent Action Building an Alarm Manager in ServiceNow A first attempt to avoid missed urgent notes, alerts, checklist actions,...
Hi All,@James Chun Anders Skovbjerg MVP 2026: My Community Power , @Ankur Bawiskar @Chris Doernbra1 I created new custom portal and Created a separate Catalog for new portal: Partner Catalog I want to hide catalog items on newly created Partner Porta...
I’m looking to create a Quick Link in EC portal to assign to some of the topics in the taxonomy so that users can click it and initiate a call to the help desk via Microsoft Teams. I have created an External Link content type and configure a tel: URL...
I saw on the best portal winners that this one company has the button on their banners with rounded edges, rather than the rectangle button that usually comes standard on that. Does anyone know how to change the shape like that? Thanks!
We have recently enabled walkup portalWhile I ams able to book appointments, we are finding standard users are not able to and not finding a reason why I had a user test and they get the following error It doesn't seem to matter what date or time the...
I am trying to find out if it is possible to display read only information about Technology Managed Services and child Service Offerings on the Self-Service Portal.This display would be used by consumers to identify which Resolver/Assignment groups a...
I added AI Search Assist to a record producer. It automatically adds the AI Search Assist variable. When the user submits and is taken to the ticket page, the AI Search Assist variable appears on the Variable Editor (read only). How do I hide it? ...
Has anyone created a custom poll widget that they have put on their service portal with employee center? My use case: I'm creating a microsite about products and services (I work for a financial institution). I want to update it monthly and have a po...
Hi Team,We have recently disabled the Service Portal (SP) as part of our migration to Employee Center (ESC).Currently:When users access any /sp URL, ServiceNow automatically redirects to ESC.However, we were getting the OOB message:"You're being redi...
I am trying to make the drag and drop functionality persistent and make it so someone does not have to click the paperclip and and drag and drop into a popup. I have seen this on other instances. Currently this is what mine looks like in the first pi...
