Hi. After I've updated our Employee Center plugin to the latest version (35.0.2), the "My Items" widget has suddenly changed, with the heading suddenly being bigger. I see a change in the html script after the update, but I would like to avoid having...
Hello Community,Quick help needed; I'm trying to add one more column in My request page In ESC. I want to add "short description" column between "request" and "state". I have attached screenshot for ref.Can anyone help me with this.Thank You!
Hi all, I am looking for a way to dynamically hide the announcements widget when there are no announcements. I also want to re format the container so there is no white space, is this possible? When there are no announcements, I want it to look like ...
Hi, when i open any kb article in employee centre search bar, I want to have different type of page for different KB like GRC and others. As AI search table only give option to select one portal page, is there any way to add 2 pages which it will ope...
Hii eveyone, In employee center there is widget that name is video, i need to configure this but i am unable to configure it.in video widget how can I add video content. find below attached image
Requirement:To have a country filter on the topic content so that user can filter-out the items based on country selection. Currently required for only requests.So, created a country field type "glide-list" on the "sc_cat_item" table referenced to "c...
Hello Everyone,We have a requirement to change the header color on the ESC portal where the logo and links are currently displayed on a black background. I attempted to update the color using the Service Portal Configuration > Branding Editor. While ...
Hi All,Requirement is Task_sla table i want specific tags list shown as report. with last 6 months databut currently it showing as empty i want a bar chart for thisPlease help me on this.
Hi All! Does anyone have experience of migrating existing IT Service Portal to Employee Center.How to approach this and what ESC has to offer, any documentation that would be helpful.Where to start and what steps to take
We've added the Favorites menu from the Employee Center. Users can favorite KB articles and requests. However, if a favorited article is retired, it isn't removed from the employee's favorites. This results in a broken link since they can't see retir...
We recently migrated from Service Portal to Employee Center only to find out that a fairly critical functionality that was used in Service Portal was missing in Employee Center. Background:We have a custom table for associate onboarding/offboarding r...
Hello i need to display the tabs in profile , i try it but ihave problem , only the side tab is showing
In Employee Center, there is a Performance Indicator widget that displays on every page.Is there a way to fix the location of the Performance Indicator widget so it doesn't float around?Better yet, is there a way to create a link that can be added to...
IntroductionI recently encountered a requirement to translate portal content into multiple languages. While the Employee Center (EC) supports translation, I quickly realized there’s no out-of-the-box (OOTB) functionality to integrate it with Dynamic ...
