I have a Variable Set it is having three variables with mandatory. This variable Set is attached to different catalogs. If we make un-mandatory the variables inside the variable set. It was reflecting to all the catalog items. In the Portal this vari...
Hi Team, I want to auto assign group based on services in workspaces.ex. when the agent create new ticket from workspaces then while creating i want to auto populate assignment group based on service. How we can achieve this, Thanks.
I want to make the tooltip disappear from the screen after 10 seconds even if the mouse is still placed on it.There is a system property for it named glide.ui.accessibility.tooltip_duration. Its value is set to 10 seconds but the text does not disapp...
To remove the tooltip on the logo, you can use this CSS in the theme style sheet: .navbar-inverse .clearfix .navbar-brand + .tooltip{ display: none !important; }
Hi All, When i am trying to search with keyword, Virtual agent isn't picking up the topics at all. I have enabled the NLU and Utterances and NLU model is working fine but keyword search is not happening. Can anyone help me here. Thanks, Pankaj Kumar
HI, My PDI has been in waking up mode for 4 days, could anyone please help me.
@Ashley Snyder - Thank you for your great article!Using Guided Tours with Next Experience UI - ServiceNow Community Hi - How do I create a guided tour on Employee Center? What are the drop downs in the Guided Tour setup that needs to be chosen? Typ...
Hi guys, i have to do the following task: requester should be able to add additional comments. For the moment they are unable to leave additonal comments, only can see them (backend and portal). My table is sn_shop_purchase_requisition .
I'm trying to customize a form in ServiceNow and need to keep the "Insert" and "Insert & Stay" buttons visible even after the form is submitted. Can you provide guidance on how to achieve this?
I want to set the short description of an RITM dynamically based on the operation and the account name variables in the form. The short description format is operation + 'for' + account name.How can I achieve this through workflow run script
To add comments while approving RITM from employee center which role require to the approver? to approve "approver_user" role is enough but to add comments which role is sufficient than "sn_request_write " role?
Hello My ESC portal my task to looks like But, I have to customize the above page like below image, and I want to add some editable field with a submit button under my task to-do, so that i can update some required fields, after that I have to make ...
Hi, I have 20 years of IT experience and currently working as a service owner. I am thinking to switch over as service now developer. but somebody advise me to move GenAI instead of servicenow as after 2 years genAI would have good market compare wi...
