Draft cases in the portal
Hi All,As of in Washington we can save hr cases as draft in the portal. Will there be any impact in storage if lot of users save cases as draft . Let me know if there is any other impact .
Forum Posts
Resolved! Is there any Widget in Employee Center that can show Tasks that need to be processed by current User
Hi everyone,I'm learning about Employee Center Portal.I wonder is there any Widget that can only show the list of Open tasks like in My Task. If there is no Widget available, is customizing such a list highly complicated?Please someone help me.Thank ...
Hide items in CSM Portal - Login Page
Hi,I would like to hide "My Tasks" , "My Requests" , "My Favorites" only from the login page: csm_login.These options are present in the widget: Employee Center Header: I tried hiding it with CSS like: /* Hide My Tasks, My Requests, My Favorites o...
Hyperlink need to be applied on Excel sheet after export is done .
When I exported the incident data to excel , Hyper link of the number is not working in the excel. How to make it work ?
Centralized Margin for Employee Center
We have moved our navigation from top to side bar for better usability. By moving this we are facing margin issues on all the employee center pages.We would like to know if it is possible to add an centralized margin for all the employee center pages...
Resolved! How to customize mega menu in employee center portal?
Hi everyone, I am configuring the employee center now, I have a list of menu items which are catalog items and each item belongs to a category. Currently, my menu looks like this But I want the menu look like this. For example, Each item should b...
Core HR Plugin is not working in a fresh Xanadu PDI
I have installed the HR Core plugin in a fresh PDI but the application is broken. When I navigate to Manage Human Resources Catalog none of the UI buttons work and the page does not render. Instead only field names are show, ie {{currentCategoryTitle...
Wong notification being sent, can't find notification in the list.
Hello, I am new to working inside service now for these kinds of things. I was trying to help another person find out why an email notification was being sent the wrong email but we actually are not able to find that notification in list of notificat...
How to diable adding attachments on ESC Portal just for one already submitted request
We have special Catalog item which after submitted should not allow to add any attachments via ESC portal.Today in Employee Center on My Request user can add a comment to existing RITM and add attachment. How to disable this pepper click for only one...
Filing Grievance
I had filed a grievance on 9-11-24 and have not heard back on the status.
Manager Hub
Hello all, we have a custom field as "CAO" on the 'Department' table , if any user is CAO for a department then he/she should be able to see all the users in that department on the manager hub under 'My team' ,but the data coming on the manager hub u...
How to change a label in catalog item from Request to Incident?
Hi,We have a catalog item that is an incident record producer, but in the employee center appears with the label request. How can I change it?
German Translation for Search Filter Choices(Most relevant, Most Recent) on SNow Employee Center
In the above pic, on the right side, there is Translation Name/Field record is there for "Most Recent" for German. Please check the record in below pic- For "Most Relevant" there is no record in Translated Name/Fields(sys_translated) table so I crea...
how to auto populate (dot-walked fields in the table) variables in form
hey everyone,i have a catalog client script where i autopopulate the fields, based on some conditions. i will do for example g_form.setValue('notesVariable', myTableGlideRecord.notes);but in my table i have a dot walked field and dont know...
How to expose a catalog item to external user to collect document?
Dear Experts, We have a requirement in which there is a need to collect some documents from the new hire, who has been offered a job, before his joining date. We receive his User and HR profile from Workday when his hire is confirmed. The idea is to...