Hi all, I have completed the setup Employee Center for Teams, it is working fine. But I want to also use the "Smart Links" functionality for Virtual Agent in Teams by following the instructions from ServiceNow: link However, after authorising SSO, t...
Do they have to have the Employee Center open to get prompted to join the sidebar discussion?
Hi all,We want to streamline the icons for child topics so that all of them have the parent topic icon, we think this will help users understand the relationship of the topic to their parent. Any recommendations/solution on how to get working?
When case is created on portal, opened for and subject person fields display logged in user details. Requirement is to have a particular form variable (reference type field) value in these fields. So, when the form will be submitted, that variable va...
My client is receiving email notification but not able to reply to that email through it's corporate email id, but when they are trying with their personal email id, it is working fine. Can anyone suggest what will be the reason for this?
Hi All,Requirement is to populate form details on portal page as it is displayed in OOB functionality. We had to map value of a reference field variable (that is in a variable set) to Opened For and Subject Person fields on portal, as shown in image....
Hi Everyone, We want to include a search widget in the page esc_knowledge_home of the employee center, we want to restrict the search to the knowledge articles or knowledge bases which have been set in the related list of portal page. Is there a wi...
good morning to everyone;I need your help on the Now Mobile app, after creating a new navigation tab called 'incident' which I created manually, to insert a specific item in view.I have created the navigation tab but I am unable to set the target, co...
Hi, In EC I am attempting to create different background colours for Taxonomy Content Cards (Requests / Articles). I am able to change the background colour within the widget editor but it applies to all cards. I'd be grateful if someone could point ...
I tried to modify the ACL of the content table so that users can only see the content they created, but it did not take effect. I want to know how to customize the ACL of the content table and make it take effect
I originally posted this question in the Developers forum but didn't really get an answer so I am re-posting it here. Washington DC Patch 4 We currently have several catalog items that are available from Employee Center. There seems to be an issue w...
Hi there, We're looking at switching to Employee Center and I'm just testing on a PDI and wondered if anyone can advise on how I can change the OOB quick links to something like below, I've messed about with the widget settings but cannot get it to l...
May anyone share resources on determining what data is available to pull on Microsites to assess their performance, utilization, and how people are behaving on the page (e.g., where they're clicking, time spent, etc.)? This question is specific to 'T...
hi we have connected content in the employee center both catalogue items and knowledge. I have a request from the business to drive the order up of certain regional articles (visible only to some employees) above global articles (visible to all) Th...
As shown in the figure, I created a catalog item and added an HTML type variable (I added an image to the variable). Then in the flow, I want to create a news content record and reference the Featured image field with an image of the HTML variable ...
