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Resolved! Open an incident on Employee Center Portal

Hello everyone, hope you're doing fine! I need to modify or create a widget to open incidents on the Employee Center Portal.But not every user, just those who have been added to the watch list.So, in resume, If you have been added to the watch list, ...

Create Guided Tour for Now Experience Homepage

HelloI created a Guided tour for the Agent First login to guide him/her for using Service Catalog to request addition to a support group.The issue is that the default landing page for the agent is the now experience home page and i don't know how to ...

Resolved! CAB Approval roles required to approve

Hello guys I have a question about approvals for change request.I modified the approval policy to wait for all member of the CAB approbal group when the request approval button is press. But only member of this group with the admin role have their ap...

CAB approval.png
SnowSnew by Tera Contributor
  • 2442 Views
  • 1 replies
  • 1 helpfuls

Resolved! Automatically remove name from of the field

Hi Folks, I have two fields, "X" and "Y," where "X" contains my first name and "Y" has my last name. If I remove the first name from one of the fields, the last_name will also be removed automatically. Thanks,Mustafeez.

Mustafeez by Tera Contributor
  • 2650 Views
  • 5 replies
  • 3 helpfuls

Complex scripts

If user can select a caller able tutor and group "cab approval" such as not visible caller in assign to field?

Mustafeez by Tera Contributor
  • 1925 Views
  • 5 replies
  • 1 helpfuls