Hi, I have installed manager hub plugin. I ran the scheduled job and also ran the RCA fix script. Now when I am impersonating a manager I do not see the Your Team option in the employee center portal, so I am not able to access manager hub. Have I ...
While working on some issues with approval-comments, we noticed that when end-users approve / reject a request using ESC, the comments are directly saved to the target record. This is different from when a request is approved / rejected from the plat...
Hello!We are currently working on making the employee center consistent, with this, we want to use the same font. Unfortunately, changing the font for homepage search on employee center is not working since it is referring to the constructed styles...
We've configured this view in Manager Hub for managers to be able to view knowledge articles on behalf of their direct reports. However, the 'view article as' page opens up and does not allow users to access other portal pages. Even when a new window...
In Vancouver it seems the use of the Attributes field on the Dictionary Entry for 'opened_by' or 'caller_id' on the task table (ie the incident form) has changed and I have been unable to identify where to update the search criteria and the returne...
Hello!I've been tasked with researching what Content Analytics is able to track and set it up for a particular Service Portal (Employee Center). I've been following the following documentation: https://docs.servicenow.com/bundle/washingtondc-employee...
Hello Im working on employee center , and i want to clone tjhe header to change the ui , & the error message is showing :Read operation on table 'sn_hr_integr_fw_todo_inbound' from scope 'Employee Center Core' was denied. The application 'Employee Ce...
I have a request to display the RITM number instead of or in addition to the REQ #. I've found some similar questions on community but not an exact match. Has anyone done this or know how to do it?
Hi everyone,I'm hoping what I'm trying to do is possible. I'm trying to see if I can get the icon or picture from a catalog item to display in a custom widget I've build. Ideally, I need to get the icon/picture to display in my left TD, on the relate...
I want to add topic in popular topic widget on EC Portal.I have created a Topic 'Get Support' from create taxonomy - topic. And added the catalog items in it now i want to display the Get Support on Popular Topic Widget on EC Portal. How can i add on...
Hello, Using the 'Quick Links' widget, we have created a clone that, when hovered over shows the title of the quick link: This was done by amending this script from 'disable' to 'enable': Now, I'd like to amend the tool tip to show the short descript...
Hi all, Currently checking possibilities to implement breadcrumb navigation for all catalog items in employee center.Breadcrumb navigation partly exists but it disappears when catalog item(form) is opened. When form is opened breadcrumbs disappears a...
Hi All, Having a requirement, that when the request is submitted it goes for an approval. we have three stages of Approved, Awaiting info, Rejected. If the First level of approval is a group approval. having two persons are the approvers. If any one...
Hello,I built a report that I want to share to a specific group of users that do not have admin access (think managers and personnel specialists who do not have access to the agent workspace). I believe there is a way to share through service portal>...
Recently updated the Content Publishing to 31.0.3 and Employee Center Pro to 30.0.4.It was recognized that in the release notes of Content Publishing, the following line exists:ServiceNow StoreFixedWhen you copy-paste text to the Rich Content Editor ...
