Hello, we upgraded to Rome recently and will build an employee center for the first time. We have never implemented the service portal either (employees use the self-service dashboard views). I have a few questions about best practices for getting st...
My request widget it list the request records but when i click on one record, this is not opening in another page, How can i redirect this records? Thanks
I need to add the surveys on the My to-do page.It is possible to do this? Thanks
Hi all, I am facing an issue in the My active items widget in employee center. The tasks is showing 0 but when i click into the task, there are multiple tasks pending. Below are some screenshots to illustrate: - Figure 1: Showing 0 task under my act...
Hi SN community!I'm working on making some specific esc portal pages searchable. That's all accomplished. A Navigation Tab for pages is added in the related links of the sys_search_context_config table, as well as a script in the Search Scripted Post...
I need to edit the 'Can view / Cannot view' fields of a large number of articles. Is there a feature to do this in bulk instead of editing one by one?
Hi, My company is planning to upgrade their HR Employee Service Center to Employee Center Pro portal. I was wondering if anyone who have done the implementation/upgrade.. would happy to share their project plan. As im working for the Servicenow clien...
Hi Folks, We've adopted the Employee Portal as out default portal, both for HR and IT users; however, we still have some users manually going to the old /sp service portal page - likely via bookmark, and we'd like to redirect them to the Employee Po...
How can we enable recent searches on custom portal search bar,please refer to below screenshot from other portal, how can i implement this functionallity to my portal.
Hi,My below trigger condition is not working.My requirement is I have to trigger a CSAT survey for the newly onboarded users on condition who completed 5 days from joining, Short description and ticket state is closed complete.This trigger condition ...
Hello Community! I am working on migrating from Service Portal to Employee Center, and I have a question regarding the migration of our User Criteria. It seems that User Criteria we have applied directly to a catalog item works just fine. If a criter...
I am using Employee Center Pro and heard in a webinar that the mega menu can be made lateral so it's down the side of the page instead of across the top, but I'm not sure how to do it. Are there steps laid out anywhere or can anyone walk me through i...
Hi, Is it achievable to add design tokens for color etc for EC theme? If so how have you achieved it? Basically a design token is a design decision, where you have the source as truth. When it comes to branding the portal you use css values such as #...
In our Employee Center portal we created a page with the out-of-the-box Form widget so team members could interact with records in the portal, rather than having to navigate to the native UI (desktop). We have several UI actions available on the tabl...
Outlook Actionable Messages (OAM) in ServiceNow: -> In order to make the user experience better for end users as part of the CSAT workstream, please activate the Outlook Actionable Messages (sn_ms_oam) plugin.-> The plugin is available in Servic...
