Hi Community, How to write catalog client script for populating caller 'email and phone' number to single line text in catalog item. I have tried Auto-populate option in variable but it's working only email or phone based on reference selecting.and t...
Hello, with the addition of the News Center functionality within EC/ECP we are working to migrate away from our custom news widget and utilize the Rich Content Editor for creating news items. The goal is to make it as easy as possible for regular bus...
Hi All, I want to understand what are the pros and cons of using employee center portal on mobile from the google chrome instead using nowmobile app. Can someone please suggest it.
Hi, Does anyone knows how to set tabs on the Employee profile page. See screenshot what ServiceNow have demo-ed. We are trying to replicate this.. but not able to find the option to add the tabs. Even not with the new Employee Profile option that is ...
Hi All, Having a requirement that, need to get the licenses allocated on the form of alm_license table. we have two field on the one is Active rights, and the other is Allocations Available. Need to have the allocated licenses also. for that we crea...
Hi, For our organization, we want the user requesting access to an application to be able to write comments back to the approver. Example:1. User requests access to application 2. Line manager is uncertain why the application access is required for ...
Hi All, Having a requirement, on the alm_license table we created a new custom field and tried to populate value the license allocated through onChange script based on the values of the total purchased rights and the available rights on the table. ...
Hi All, Having a requirement that in the table alm_license we have total purchased rights and allocations available but we dont have allocated license count. tried to create a new field and populating the total allocated licenses. Need suggestion o...
Hi, Our customer has been using a filtered Simple List widget in Service Portal to publish their knowledge articles which are in "Urgent News" category. Basically, the widget shows 5 entries from kb_knowledge.list filtered by category and valid to va...
Hi All, I'm new to ServiceNow. I have a requirement creating new user onboarding via catalog item. I achieved that through workflow. Now I need to fetch all the ticket created for this catalog item by fetching all its variables and its values. Can an...
Hello, need support, please.Got an issue with the widget?See below, I was able to modify the button label (in widget todo-approval-actions) for the source ticket from table kb_knowledge, but Im not able to figure out where to make a change (to which ...
I wasn't sure if I should post this in the ITSM forums or here where the focus in more on customers/employees. Let me know if I should move/repost elsewhere. Today, we only allow users to see incidents and other records that are their own or they hav...
Hi I am looking for a way to make fields in the Employee Profile Overview widget editable. Specifically, I have added the time zone field from the user table to the widget under 'About', and I would like to make it possible for the user to change the...
We are seeing below error for some of the users. This is observed for mostly for users who are having sc_req_item approvals in My Tasks. We have cloned the HRM Todos Summary widget. Please help on this.
Besides the look and feel difference, what are the additional capabilities of Employee Center (not the Pro) compared to Service Portal?
