How to call system property in Condition field of ui action
Hello All, I have a requirement to call System property in condition field of ui action. I have given something like below but it is not working. Can you please help me with that.
Forum Posts
Replace standard / ootb Banner from Employee Center
Hello everyone, I replaced the ootb banner in the Employee Center with a custom banner by editing the container background. this has worked well so far, but when I am reducing my Browser Window to a smaller size, the standard Banner is displayed ag...
As a Non -Itil User in ESC portal not able to see the Type your message under activity tab in incide
In incident form watch list user is a non ITIL user .If I impersonate with non ITIL user in esc portal not able to see the type you message under activity tab &Under Attachment tab it's showing there are no attachments. I tried ACLWrite -incident.co...
How to extend field length on the my to-dos approval requests fields in the esc portal
Our stakeholders have requested more information to be shown before approving change requests via the my to-dos approval widget. I found out that we can bring in additional fields for the change form using task configurations in the Approvals To-dos ...
Resolved! How to change background page on the employee center login page
Hi Team, we are building instance and when we try to login to employee portal, there is while background. can anyone help "how the change the background"? Note: SSO is not enabled so we have to login manually. Regards,Amit
How to display two columns names in record producer reference field
Hi,I have created a record producer with a Caller field, which is a reference to the sys_users table.When clicking on this field, I would like the referenced table to display the user's name and ID. I attempted to achieve this using list layout conf...
Manager Hub View as not allowing attachments to be viewed
Hi all! We are currently using Manager Hub mainly for the ability for managers to search and view knowledge as one of their direct reports. We've run into an issue where if there is an attachment on an article, the manager is unable to download/vie...
Knowledge Article Attachment Link Box not working as expected
I've read here (screenshot) that checking the attachment link box is supposed to allow you to click a link (from search) and automatically download it from the article title, without viewing the article. Attachment linkOption for downloading an atta...
Resolved! Navigation menu dissapeared and no one has made any changes, need immediate help, getting errors
I have been updating the taxonomiy for the esc portal. All I have touched was the footer information and removing a quick link. Everything worked and now suddenly it doesnt and no one seems to know why. When I try to go to the portal the navigatio...
Resolved! ESC & Catalog Builder - How does it work together?
Hi, may I kindly ask you how ESC & Catalog Builder work together?In ESC we have the connected content form which could be e.g. a catalog item.How did you ensure that new catalog items would be shown in the ESC when created with the service builder?@P...
Advanced Portal Navigation is not working in ESC portal
Hi,I want to place my menu item (Home) before Taxonomy topic(Order services) in ESC portal. I have used Advanced portal configuration, but the order is not updated in portal. Please find the attached images.Can you please help me with this issue? No...
Resolved! Faceted search widget not displaying checkboxes for filters
After upgrading to Vancouver (from Tokyo), the checkboxes for filters on the Faceted Search widget are no longer displaying on our search results page in Employee Center. Any idea on how we can get those back? Here's what it looks like before upgradi...
How to pass the value from system property to Fix script
Hi All, I have written a fix script to close the request and RITM that were 90 days old. I have written a system property to store the value 90 with type as string and calling the property in encoded query of Opened 90 days ago.But the script is not ...
How to Highlight all Mondays in date type
Hi Everyone,How to Highlight all Mondays in date type?Need Monday to highlight in a different color
