The search function in the Employee Service Center (ESC) portal doesn't display suggested responses as our service portal does. For instance, when I type "service" in the search bar on our service portal, it provides suggestions for all related cata...
Hi Team,I am working on esc portal there is one add action drop down button on RITM form like below. when I will click on Access button then one dialog will appear with submit and cancel buttion On the RITM form there is one field called return da...
Hello everyone,I recently removed the Content Experience widget (OOTB) from the ec_pro_dashboard page and placed the Content Experience widget clone on the ec_pro_dashboard, however, when I go to create a content (banner) in "Widget instance" the con...
The ESC does not show the "details" for a knowledge article approval, which is in this moment confusing.At the moment there are obviously no details shown in the approval task.Expected behavior:- me as the user have an open Approval Task for a Knowle...
Hi Community,I am working on New Hire Onboarding, The Activity set Pre-hire is not getting trigger and in HR Lifecycle Events Case HR case which was created the progress about Activity set's is not visible.That should be like this in the below image....
Hi i have a list of records on the service portal when we click on a record it's open up the form view which is the OOB form-widget. My question is do form-widget automatically picks all the fields of a table? If not how can we configure the widget t...
Hello Folks,Kindly help me to understand on how to transfer Visual Task Board(VTB) from one instance to other in ServiceNow Tokyo Version. Thanks,Vedant
Hi I have a requirement to change the color of the highlighted choice, in the picture it is like a light purple. I need it to be a different color and I have been trying to use the Inspect tool on the browser to figure out where to change this but ...
For Employee Center, the font colour for the mega menu and the font colour for the global header are the same colour. The issue is that the font colour for both is the 'Navbar link color'. Does anyone know though how it would be possible to make the...
Is anyone having customers submit interaction tickets via self-service? If you are can you provide an overview of your process please.
Hello,This post is related to the Employee Center Pro application capabilities. for someone who has worked in this area in the past can you share details if I can do the following to build my Internal employees News Feed and internal social media for...
When adding some custom URLs to Web Applications, there is an "Invalid url" message that displays and the record does not update or save: How does one resolve this issue?
Hi team I've built a quick taxonomy on a dev instance for a client and right now I'm at the part where I need to migrate it to test. I've been finding it hard to migrate it properly to be honest. Some records don't get captured on the update set and ...
Hi Team, Could you please help me with the information related to taxonomies. Do we have an option to create taxonomies using excel file. If yes please help me with the link, steps to achieve it. Instead of creating using the below steps, I want to c...
We have requirement to sync user data .we suggested my client to clone the instances but he don't want to clone the instances so he want to sync user data using integration hub .we are trying many ways using servicenow remote integration spokes but w...
