Hi,Suppose I have catalogs other than the ones we get in our instances like "SERVICE CATALOG", "RESOURCES", and "TECHNICAL CATALOG". Along with those catalogs I have my catalog items. The issue is when I search for those catalog items, they are not ...
Hello! I am going to be setting up my first workflow for HR. Curious if they are the same as setting up for request and change. Any gotchas to be aware of? Thank you,James
Hello! We have several knowledge bases and i was wondering if there is a way so that a user can specify which one to search in the ESC? Thank you,James
Hello! I am trying to create a UI policy in a catalog item for a different variable set to display based on the selection from a select box variable. Does anyone have any suggestions? Thank you, James
Hi All, having a requirement, Need to hide choices of the 'State' field based on the company selection. need to try with onLoad script any suggestions. Thanks.
When adding a User to a group that will add roles, the attached message comes up that a job will be run. However, it seems to be running instantaneously as there's no delay in adding or removing a User from a Group once I've clicked Update. I also...
Hi Team,I'm unable to edit the form . It's asking me to click on here to edit the fields every time when we refresh the page.How to overcome that?
Hi all,In a portal if a manager logs in, under popular topics I need to show only catalogs and knowledge articles that is used only by mangers frequently. While end users must see catalog and knowledge articles that is used by frequently by everyone....
Hi, We have a custom catalog client script, where based on the selection of a specific option in a variable on a record producer, it will display an error message at the top of the employee center, for e.g. see screenshot.Currently we have the error ...
I want to prevent user to enter past date and time to both 'starts' and 'ends' fields and starts should not be greater than ends. I tried many ways and all are working but the issue is time zone. My system is IST and Instance is CET. Consider now tim...
ServiceNow for teams - Employee center not working and throwing with error as shown below. But clicking on the website icon - redirecting to esc portal even though the custom portal is configured.
Hi I'm doing my mini project on HRSD(HR service delivery). I'm unable to get into the Employee service center portal.can any one guide me to get into the Employee service center portal. So that portal should look like below picture.
I have few questions on Taxonomy , if anybody have clarity on below questions it would be great. 1) Is it mandatory to keep the clone version of Taxonomy? or the best way to keep the scratch creation of this Taxonomy and use it in the portal, because...
On the ServiceNow portal page the user profile widget has a 'team' widget. This is reporting on active and non-active users.This is found here:1. Go to the portal2. Click Profile located under the user name3. The "Team Widget" displays 'my manager',...
i have created an widget. i want to make it protected as no one will be able to edit it's code accept me is there any way for doing this
