How to Add Column search in service portal list view?
Hi All, I want to add search fields under the column in service portal. please assist me on this.
Forum Posts
Display To-dos from other team members on Employee Center
Hi everyone, I have this requierement where I have to display the tasks that are assigned to my team members from the "My Tasks" widget (see screenshot) on the Employee Center.This could be really useful as a manager for example to see all the tasks ...
Get to know about Portal ID or URL
Is there any method by which can identify from which Service Portal [IT or HR] , record producer or catalog item form is submitted? @Ankur Bawiskar
OnLoad Client Script not working on Employee Center form
Hello,We have just recently implemented the Employee Center and so far everything is going smoothly except for one form I can't quite figure out how it didn't make the transition. This client script is supposed to populate a field with values from th...
Resolved! Convert date format dd-mm-yyy to dd/mm/yyyy
Hi All,having a requirement that need to convert the data format from dd-MM-yyyy to dd/MM/yyyy on the flow designer by the below script in the flow designer by flow variables var dt = gs.nowDateTime(); return dt.toString().split(" ")[0]; the out pu...
Resolved! Mult Row Variable Set details not visible on esc portal hrm_todos_page
Hello Friends, I have the Employee Center application and in esc portal in hrm_todos_page, when Approval record related to RITM is opened and then clicked to see the summary of the approval record, I see all variables from the RITM but for MRVS varia...
How to enable OOB E-signature for approval/Rejection in Employee Center portal
Hi Everyone, Is there a way to enable OOB e-signature for approval and rejection in Employee Center portal. Current release we are in Utah.
How to configure the Genuis Result Feedback Reasons?
Hi All, We have recently upgraded our Employee Service Center to Employee Center Pro and the instance version is Rome. Also we have enabled AI search in our instance. With the pre-configured AI Search, the Genius Result will display the top results f...
Resolved! Content Analytics not populating tracked events
Hi Have installed "Content Analytics" and related plugins but "Tracked Events (sn_cda_tracked_evt_agg)" are not getting populated. I am able to get the "Tracked Pages (sn_cda_tracked_page_agg)" data daily but Tracked Events are not there even when ...
Cost of Employee center Pro
We are in a plan to upgrade to Employee center Pro from Employee center core. Hence we need to some information related to Cost such as How much will it be cost for our organization?
Resolved! What is the difference between the Employee Center and the Service Portal
Hello,I am looking at customizing our Service Portal to change the look and feel of navigating through it. While doing research I ran across the Employee Center, and I remember seeing this announcement some time ago. The questions I have today is wha...
hide attachment tab in standard ticket tab
hello folks,i have a requirement where I want to hide an attachment tab from the standard ticket tab , for a specific catalog item from the requester. but I am not able to do that can someone guide me how can i do this?thanks in advance...
Portal tickets list - how to display distinguishing details for Catalog Requests
(Note I chose Employee Center forum although we have not made to move to that technology yet, but it's being planned.)Within our service portal we show a list of "My Tickets" (using my_items page).For Incident tickets we show the Short Descriiption o...
Portal Names
Hi All! I have a customer looking for creative names to name their portal for Employee Center. Can some of you share some names you have used? Thanks so much!!
Search results are different between Service Portal and Employee Center
Hi.I'm considering a SP → EC migration for my project.During the investigation phase, when I searched for the same phrase on the "How can we help?" widget displayed on both SP and EC, the search results were different.Specifically, if you enter "検索" ...
