Hi Techies, I am learning Legal Service Delivery in SNOW. I have created a legal request and now I want to promote a Legal Request to a Legal Matter. However, I am not getting the button 'CREATE MATTER' on Legal Request, as described in the documenta...
Hello, When I search for something in Employee Center, the search result takes me to the right page. The below search result item is a catalog item and has the page id of "sc_cat_item" if clicked. However I search for something in the custom portal,...
I am researching what options are available for Employee Center Portal in regards to WCAG/ACR.I have found several links which reference enabling, but they all appear to be for the base system.The only option I could see for the Portal was text resiz...
Hi, I have a query, we return a value from script include to client script, that data is in xml format, so we use below code to fetch the answer.var answer = response.responseXML.documentElement.getAttribute('answer'); But I want to see the xml of t...
We have several HR tasks generated to the employees as part of HR modules. I have observed non admin users are unable to see the To do list in the ESC, but when I give them admin role they are able to see the To do's. I can see the list in client but...
Is this still available somewhere? https://youtu.be/6rWzoVVXsgU?t=2955
I have a requirement where I need to display the demand requests raised by the user similar to 'My Requests' widget. I have clone My requests page and widget in service portal .Where and what changes do we need to make inorder to configure 'dmn_deman...
In the Employee Center (ESC), when a search is performed, the Catalog Items and Record Producers display the icon configured in their definitions.But for Knowledge articles, it displays a generic "document" icon despite there being an icon configured...
Hi, I wanted to hide IT and Risk & Compliance from the Employee Center Portal. I have deactivated "Risk & Compliance" and IT from the Taxonomy but it is still showing up on the portal.I have deleted the IT Topics from the instance to check if that he...
Hi ,Taxnomy not visible on domain seprated instance on ec portal ?
We have a requirement to show all catalog forms in one place as finding them under different topic pages will be tedious without knowing what name they are called in the new system. Is there any out of box widget that shows all catalog forms in one p...
I have been tasked to create a widget 'Something is broken' button next to main search widget in the ESC. The 'Something is broken' is generally the incident record producer to create incident. I am trying to find a solution, where I have little to n...
Hi all, I'm sure this requirement comes up quite often, I've seen and heard several times now where there is a requirement to facilitate requests that are not specifically ICT or HR specific and can vary largely, the general requirement is that a ser...
Hi Everyone, I have this requirement if Type is Implementation and change updated some field e.g Required is Yes . and on save ask for approval then if approve should create a ctask on the current change and how this will be applied in Flow Designer....
Hi Team, I have got employee center pro and wondering how can I configure it to see the knowledge in the same fashion how was it appearing on the standard service portal?
