Cost of Employee center Pro
We are in a plan to upgrade to Employee center Pro from Employee center core. Hence we need to some information related to Cost such as How much will it be cost for our organization?
Forum Posts
Resolved! What is the difference between the Employee Center and the Service Portal
Hello,I am looking at customizing our Service Portal to change the look and feel of navigating through it. While doing research I ran across the Employee Center, and I remember seeing this announcement some time ago. The questions I have today is wha...
hide attachment tab in standard ticket tab
hello folks,i have a requirement where I want to hide an attachment tab from the standard ticket tab , for a specific catalog item from the requester. but I am not able to do that can someone guide me how can i do this?thanks in advance...
Portal tickets list - how to display distinguishing details for Catalog Requests
(Note I chose Employee Center forum although we have not made to move to that technology yet, but it's being planned.)Within our service portal we show a list of "My Tickets" (using my_items page).For Incident tickets we show the Short Descriiption o...
Portal Names
Hi All! I have a customer looking for creative names to name their portal for Employee Center. Can some of you share some names you have used? Thanks so much!!
Search results are different between Service Portal and Employee Center
Hi.I'm considering a SP → EC migration for my project.During the investigation phase, when I searched for the same phrase on the "How can we help?" widget displayed on both SP and EC, the search results were different.Specifically, if you enter "検索" ...
How can users modify their own data in Employee Center?
In the old Service Portal days, users could go to SP and add/modify data about themselves. This option is not present in Employee Center. Is there a way to allow this self-service capability when the data from Active Directory is not reliable? The E...
How to edit a request from the catalog
Hi, team.I am creating a workflow to create a request from the Employment Center catalog and approve it using the Flow Designer.I would like to know how to edit the contents of Variables requested by the applicant from the Employment Center.Please le...
Resolved! Adding widget in employee center
Hi Team,I have one requirement that - i want to add my widget in the ESC portal i.e under popular topics. How to configure that. It will be helpful if i get solution.
Resolved! Task Configuration related list in To-dos Configuration
I'm referring to this doc here to configure additional information seen by approvers. However, this related list doesn't exist. I've checked the Tables list and the table for Task Configuration isn't there as well. I couldn't find it in the document...
Resolved! Content Item(sc_cat_item_content) in Employee Center
How to add Content Item in Employee Center?
Redirect all users to employee center once they login
Set default landing page for all users (itil, admin, end users) to employee center
Data Certification Tasks in Employee Center
Hello,I'm being asked to look into adding "Data Certification" tasks as a possible "To-Do/Quick Action" in the Employee Center. I know how to get the record to show up, and some of the initial setup pieces, but I'm concerned that the interaction type...
Topic Icons are not visible in the Employee center Portal. HELP?
Hi,I have disabled the default icon and added 3 images.I have even added the icon in the topic, The icons do not appear on the Portal. Thanks,Vaishnavi
Role mappings to Product Suite
Dear community,I need to know the latest role mappings for the following products, as we are checking the usage of roles for each product: PROD11355 / IT Service Management ProfessionalPROD11382 / Customer Service Management ProfessionalPROD15028 / B...
