In the old Service Portal days, users could go to SP and add/modify data about themselves. This option is not present in Employee Center. Is there a way to allow this self-service capability when the data from Active Directory is not reliable? The E...
Hi, team.I am creating a workflow to create a request from the Employment Center catalog and approve it using the Flow Designer.I would like to know how to edit the contents of Variables requested by the applicant from the Employment Center.Please le...
Hi Team,I have one requirement that - i want to add my widget in the ESC portal i.e under popular topics. How to configure that. It will be helpful if i get solution.
I'm referring to this doc here to configure additional information seen by approvers. However, this related list doesn't exist. I've checked the Tables list and the table for Task Configuration isn't there as well. I couldn't find it in the document...
How to add Content Item in Employee Center?
Set default landing page for all users (itil, admin, end users) to employee center
Hello,I'm being asked to look into adding "Data Certification" tasks as a possible "To-Do/Quick Action" in the Employee Center. I know how to get the record to show up, and some of the initial setup pieces, but I'm concerned that the interaction type...
Hi,I have disabled the default icon and added 3 images.I have even added the icon in the topic, The icons do not appear on the Portal. Thanks,Vaishnavi
Dear community,I need to know the latest role mappings for the following products, as we are checking the usage of roles for each product: PROD11355 / IT Service Management ProfessionalPROD11382 / Customer Service Management ProfessionalPROD15028 / B...
On the Request Summary page there are the options for 'Estimated Delivery' and 'Delivery Date' that we are trying to have display separate dates, but are running into difficulty locating and linking the HTML/Scripting to display the dates correctly. ...
Hi allWe would like to know if it’s possible to have a custom URL for a service portal without having the “servicenow” part in the URL. Currently it is www.example-servicenow.com and we want it to be www.example.com . Could you please suggest anyth...
In the EC , we have an existing widgets where we can show the upcoming events which are configured within servicenow. Now, I want to show my meetings which are initiated in outlook/team for current day. Please suggest some solutions around this. Atta...
Hello. I navigated to Service Portals -> Portal and set Employee Center to default and set unchecked default on Service Portal (sp). When I impersonate 10 random employess, about 3 out of 10 landed on Employee Center and the rest on Service Portal. A...
why I couldn't see for some users groups in global search
Hi Team, I am new to ServiceNow and have got a task in hand. Business has gone through a major change and there are a lot of updates to Business Units and Department. What we should do with business units/departments which is no longer needed. I can'...
