SN EmployeeWorks forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! SC Order Status add request short description

We want to add the request short description to the Request Summary page.  I have cloned the SC Order Status widget and replaced it with my cloned version on the Request Summary page. I suspect I need to add it to this section of the server script bu...

find_real_file.png
mah1 by • Mega Sage
  • 5992 Views
  • 6 replies
  • 2 helpfuls

Resolved! Problem with search on Employee Center portal

Hello, currently setting up the Employee Portal (migration from /SP), I tried having the same search sources that I had on the SP portal to the new one and everything seems to work except searching for Knowledge articles (Unless they are attached to ...

find_real_file.png
DiogoRamos by • Mega Guru
  • 9998 Views
  • 4 replies
  • 13 helpfuls

Resolved! Employee Center Pro - Styled Content Error

After installing Employee Center Pro, Content Experiences and Content Publishing, getting an error when building my first content library per this link: Setting up Employee Center Pro — with Demo Data Content Publishing > Content Library, New, Styled...

jasonkist by • Giga Guru
  • 4810 Views
  • 7 replies
  • 2 helpfuls

Resolved! Migrate employee center set up from one instance to another

I have done some work to set up employee center in our dev instance.  How do I migrate this to our production instance since it includes changes across several scopes (global, employee center, employee center core, employee experience taxonomy...) ea...

mah1 by • Mega Sage
  • 2280 Views
  • 2 replies
  • 2 helpfuls

Enable multi language search in AI search

Hello, I want to display all knowledge articles with multi languages in AI search. Currently my language is English and I see only articles written in English. By the way, Knowledge > Administration > Properties> Knowledge Search PropertiesEnable mul...

Sinae by • Tera Contributor
  • 1674 Views
  • 1 replies
  • 0 helpfuls

Are AI Search results available via API?

We are currently using multiple service portals for IT, HR, and other internal self-service content and catalog. We now decided to go with Employee Center, and our main objective is to improve the service discoverability. Unified search plays a vital...

Peter Zalman by • Tera Contributor
  • 2487 Views
  • 3 replies
  • 2 helpfuls

Content Types in the Topic Content Widget

Sorry I am asking lots of questions! Is there a way of having any other content types other than Request or Article.  We have two catalogues, one is a service catalogue and one is service information.  Items look the same otherwise and I would like t...

find_real_file.png
Lisa22 by • Tera Contributor
  • 2173 Views
  • 2 replies
  • 2 helpfuls

Edit Employee Center Pro Announcements and Banners

I am running San Diego in my PDI, have installed the HR Scoped App: Core, Employe Center Pro and Customer Communities to learn how to add, edit and remove banner and announcement messages to the ESC home page. Unable to locate the demo data announcem...