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ec_dashboard vs. ec_home vs. ec_standard_home

I am trying to figure out what the main difference between these pages is. I know that ec_standard_home is associated with the most recent release of Employee center, and ec_dashboard is associated with the oldest, but I don't really understand what ...

Need Help Displaying External Link Under Topic Menu

Hi,I created a content item and set it as an external link, but instead of showing under the topic menu dropdown, it appears as a regular catalog item. How can I make the link appear in the topic dropdown instead? Current look this is how I want it t...

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CarolMa6 by • Tera Expert
  • 1751 Views
  • 4 replies
  • 0 helpfuls

tinyMCE Editor replacement

With the knowledge center coming out last month in Zurich Patch 4, there is an advanced content editor available OOB to build knowledge articles.Will the microsite content editor be also replaced or this new editor will be available for microsite bui...

Kass3m by • Tera Expert
  • 1454 Views
  • 2 replies
  • 0 helpfuls

Ticket visibility issue in Employee Center

Hello Team, We are facing issue in ticket visibility in the Employee CenterHere are 2 scenarios:1. If a user in "Requested for" or "Requested by"(in any one of these) and also in the "Watchlist" in that case ticket is visible in the Employee Center.2...

BilalI by • Tera Contributor
  • 1656 Views
  • 4 replies
  • 0 helpfuls

Employee Details Expanded Card

I am working on Manager Hub and wanted to include details on Employee Details expanded contact card. I only have the options Location, Contact and Status. How can I add more fields from Employee Profile table onto this card? 

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Radha K by • Giga Guru
  • 2495 Views
  • 6 replies
  • 0 helpfuls

Footer to stick in ESC

Hi All, I'm looking for assistance with getting the footer to stick on the ESC homepage. Has anyone had experience with this? The footer currently disappears when I scroll and I want it to stick so that it does not move when I scroll up and down. 

How to display employees in org chart

Hi guys, can someone help me with the org chart in Employee Center? Because when i click on Profile > View Org Chart, the only person which appears is myself.  In sys_user I created test users (they are active true etc.) and added my user in the mana...

JuliaWeis98 by • Tera Contributor
  • 1216 Views
  • 1 replies
  • 0 helpfuls

Resolved! Delegation

hi allI have a question - I wanted to know whether I can delegate HR tasks in servicenow using standard delegation or do I have to have granular delegation for that?thanks in advance

alipia123 by • Tera Expert
  • 2571 Views
  • 3 replies
  • 2 helpfuls