My Tasks is displaying approvals for Knowledge articles, but the Approve and Reject buttons are not visible. However, users with the admin role can see the buttons. I tried assigning the Approver_user role, but it didn't resolve the issue. In the nat...
I have created a taxonomy 'knowledge' on EC portal. I want when user click on knowledge it redirects to knowledge home page not to taxonomy quick link page. if i don't go with taxonomy approach how can i show knowledge tab on taxonomy bar.
Hi everyone,Over the last few weeks, our Event Content has been showing an extremely high and unrealistic number of views.For example, some records suddenly show 200k+ views, which is not possible based on our actual usage.Our portal/content is priva...
I am trying to figure out what the main difference between these pages is. I know that ec_standard_home is associated with the most recent release of Employee center, and ec_dashboard is associated with the oldest, but I don't really understand what ...
In servicenow employee center > click profile i facing a error pop up message. how to fix this issue?
Hi,I created a content item and set it as an external link, but instead of showing under the topic menu dropdown, it appears as a regular catalog item. How can I make the link appear in the topic dropdown instead? Current look this is how I want it t...
I want to achieve the multi branding on a multi tenant instance in employee center.On the basis of logged in user the branding will be changed.
Context: We’re expanding EC Pro globally and want a balanced experience: highly personalized by country and a way for personas like matrix managers or elevated admins to view other-country content when needed.Current approach: We use user criteria on...
With the knowledge center coming out last month in Zurich Patch 4, there is an advanced content editor available OOB to build knowledge articles.Will the microsite content editor be also replaced or this new editor will be available for microsite bui...
I have downloaded the browser extension for employee centre however can't seem to get past this. Docs are also very vague.
Hi, I want to add a topic called ‘External Links’ that contains a dropdown with four external websites. I don’t want to add these as shortcuts (as shown in the screenshot). How can I update this without creating a catalog item, and how can I remove ...
Hello Team, We are facing issue in ticket visibility in the Employee CenterHere are 2 scenarios:1. If a user in "Requested for" or "Requested by"(in any one of these) and also in the "Watchlist" in that case ticket is visible in the Employee Center.2...
Hi everyone,I noticed that my event contents has a significantly high number of views, and I’m trying to understand why.are those bots? and how to fix it?
I am working on Manager Hub and wanted to include details on Employee Details expanded contact card. I only have the options Location, Contact and Status. How can I add more fields from Employee Profile table onto this card?
Hi All, I'm looking for assistance with getting the footer to stick on the ESC homepage. Has anyone had experience with this? The footer currently disappears when I scroll and I want it to stick so that it does not move when I scroll up and down.
