how can i clone and configure employee center header widget
i want to display my records in my requests menu item and assigned tasks in my tasks menu item.
Forum Posts
Adding External links in Survey
Hi Team, I have a question on Survey.How to add any external links for example, based on User input I want to add a link to one of my catalog item.Not in the introduction but as a part of questions. Best Regards,Pooja
Can taxonomy child topic point directly to the record producer?
Hello,I have the following requirement:The customer wants to use taxonomies.On the click of child topic "finance" a record producer should be directly opened with a prepopulated field. On the click of child topic "business inquiry" a record producer ...
Recent changes to AI Search Result
Hello all, I've recently seen a change to AI Search results in EC Pro that some users might not be aware of. Previously results were card based, however with the release of Yokohama Patch 3 they have altered how results are presented to a more list s...
Issue with Suggested result in Employee center
Hi All, I have issue with a Catalog where I have updated the URL in the Content item with the new URL, when I searched Content item in the Employee center in the Suggested result the old URL is still showing but in the Search results the New updated ...
Resolved! Document Management - Search and Access Documents from Employee Center Portal
Hello everyone. We are exploring the Document Management application and have installed it and set it up, including integrating it with our Google Drive environment. What we are looking to do next is to get things set up such that users can search...
Resolved! Uninstalling Service Portal User Criterial Support Plugin
Hello Community, We have the "Service Portal User Criteria Support" plugin installed in our instance. Due to a configuration conflict with another plugin (Alumni Center), we need to uninstall and reinstall the "Service Portal User Criteria Support" p...
Activity sets are not visible in New UI of lifecycle event HRSD
Activity sets are not visible in New UI of lifecycle event HRSDAlso HR service is not showing the drop down to test it out.Can anyone help?
multi tenant SSO for mobile
hey all, Hopefully this is a straight forward question. We have multiple companies that use our instance and up until this week only one wanted to use the now mobile app. We now have two more that are asking about using the mobile app. Is it possible...
Only possible to Link http for Topic Pages Rich content?
Hi all, it seems that in the Rich content widget for topic pages, it's currently only possible to link https/http.Links to Fileshares, webex or teams seems to be blocked. As a workaround we have to change the webex chat to a http link every time. Is...
Countdown for Events
Is there any widget (either OOB or customized) that I could put on the homepage of our intranet built on Service Portal with ECP that will automatically do a countdown for a company event? Bonus points if it counts it down in real time, with it ticki...
Resolved! Order of Quick Links
Yokohama Patch 6Updated Employee Center plugins -> Employee Center v38.0.5, Employee Center Core v38.0.3 After updating the Employee Center plugins, Quick Links are no longer displaying in the order defined under Instance Options. We need the quick l...
Accessing Audiences on News Articles
I'm trying to work with News Articles in serviceNow, from the content publishing application. I have added a few custom audiences in the content availability section, but I don't see these records in the sn_cd_content_visibility table. However, if I ...
Excel Shared Workbook
We currently have some shared workbooks in excel online that our employees use. There is a check in/check out system so that multiple users can edit and save their changes. Is there any way to add this to ServiceNow? I have found that SNOW and Excel ...
Allow regular end-users (snc_internal users) to add attachments to standard changes in ESC portal
When I submit a standard change as admin I can see the paperclip icon to add an attachment on the next screen after submitting, but regular end-users cannot. Perhaps there is an even better way to get an attachment added. I first tried adding an atta...
