Open a new tab icon Vancouver new feature is not working in ESC portal
Open a new tab icon Vancouver new feature is not working in ESC portal
Forum Posts
Resolved! How to enable SSO redireciton on Employee Center
Hi, I configured SSO on my PDI. When I try to log in from Agent Workspace or Native UI, the page will be redirect to IdP.However, the login pages won't redirect to the IdP on Employee Center (and Service Portal).If I click "Use external login" link, ...
How to create a calendar UI in the Employee Center
Hi,Is it possible to create a UI similar to the calendar screen on mobile（Calendar screen (servicenow.com)） in the Employee Center instead of the Upcoming events? ↓
More than one taxonomies in employee center
Hi All,Both the taxonomies(risk & comp, technical) are true as you can see in first image.But it's not visible in the employee center. How to make it visible?
Resolved! Employee Center Banner
Hi All, Please can anyone help me to identify the widget which is responsible to represent the banner at the top in the Service Portal / Employee Center Portal from the Announcement table?
Search not working in Employee Center
Search is not bringing any results in employee center. On searching, i get below text Your search - admin - has no matchesKeep on searching
Resolved! Widget - Select table through "Options Scheme"
Hi everyone, how are you? I'm creating the Options Scheme, I've already created "Title" using Options Scheme (img1), but I'm not sure how to create an Option to include or select a table and this field needs to be mandatory. Obs.: I tried to pass da...
How to change the ESC AI Search Suggested Results shown text?
Where can I change the second line that appears for the typeahead suggested results:Its not just the Tablename, else the KB Number wouldnt appear like that. I have looked everywhere in the EVAM and AI Search, with no real results. A SN Case has shown...
Show alert on click of "approve" action in employee center approvals
How can I show alert on click of "approve" action in employee center approvals under My task
Resolved! ESC Portal: How to enable the "Reopen" button to all users without having to clone the widget?
Hy everyone, how are you?! When the user opens an INC using the Employee Center Portal and when this INC is "Resolved" by the Resolving Agent in the Backend, there should be a "Reopen" option in the Portal (img1_option_reopen). However, I looked at s...
Service Portal Designer - Employee center widgets (yokohama)
I am having problems with some widgets, specifically the typeahead search widget. When making changes to the CSS in the Page Specific CSS, they are not being applied. In a PDI, the behavior is fine, the changes are made, but in the client's OOTB inst...
How to tune search results in service portal (ESC)
Hi Community,We have kind of interesting issue with the search results in service portal. There are two catalog items related to SAP. One is record producer (INC) and the second is request. Both have pretty same name "SAP / Vision - Report an issue" ...
Domain Separation
I am implementing Domain Separation in my Instance. I have a main employee center which is used by all users in domains but as per my requirement I want a separate Employee Center for separate domains so that users in their domains should see their o...
Customize My Requests Result details
Hi All, Where can we customize the details in the "My Request" tab in the Employee Center? We currently have an Other Request catalog and in the End User's view, it's not showing any of the details of their request, Just the catalog name and the Req...
Recommended for you widget in Employee Center
Hi, This widget showing the most popular/most commonly used items across the employee center.Is it possible to show the result based on current logged in user. like each user uses different forms and we want to show them the forms whatever they are ...
