Hi, There is one catalog item and as per requirement, I have renamed its name. I deployed the changes on TEST instance. When I try to search using search bar on home page, that cat item is not searchable with new name on UAT. But, If I go to catego...
Hi, I'm looking to make some of the pages from 'sp_page' table searchable for the end users in the AI search that we have in ESC portal. Can someone please help me with the steps to accomplish this?I have already created the Index for sp_page table a...
Hi everyone, how are you?! I created a "card" (img1), but I would like the user to be redirected to all the incidents opened by him when he clicks it, according to the query created in the Option Scheme called "filter" (img2) and that it opens in a ...
Hello all, in the employee center - Org Chart. when i try to search this employee, it shown no match found. But i have this employee profile created, is there something missing? If the employee manager is setup, should i see the org hierarchy here?...
Does there exist or is there a way to setup, a keyboard shortcut to logout of the Employee Portal? Thanks
Open a new tab icon Vancouver new feature is not working in ESC portal
Hi, I configured SSO on my PDI. When I try to log in from Agent Workspace or Native UI, the page will be redirect to IdP.However, the login pages won't redirect to the IdP on Employee Center (and Service Portal).If I click "Use external login" link, ...
Hi,Is it possible to create a UI similar to the calendar screen on mobile（Calendar screen (servicenow.com)） in the Employee Center instead of the Upcoming events? ↓
Hi All,Both the taxonomies(risk & comp, technical) are true as you can see in first image.But it's not visible in the employee center. How to make it visible?
Hi All, Please can anyone help me to identify the widget which is responsible to represent the banner at the top in the Service Portal / Employee Center Portal from the Announcement table?
Search is not bringing any results in employee center. On searching, i get below text Your search - admin - has no matchesKeep on searching
Hi everyone, how are you? I'm creating the Options Scheme, I've already created "Title" using Options Scheme (img1), but I'm not sure how to create an Option to include or select a table and this field needs to be mandatory. Obs.: I tried to pass da...
Where can I change the second line that appears for the typeahead suggested results:Its not just the Tablename, else the KB Number wouldnt appear like that. I have looked everywhere in the EVAM and AI Search, with no real results. A SN Case has shown...
How can I show alert on click of "approve" action in employee center approvals under My task
Hy everyone, how are you?! When the user opens an INC using the Employee Center Portal and when this INC is "Resolved" by the Resolving Agent in the Backend, there should be a "Reopen" option in the Portal (img1_option_reopen). However, I looked at s...