Set mandatory in Product configurator - Open state management

[Ajith Sasi]

I want to make some characteristics mandatory if certain conditions are met how can I achieve this using open state management? Compatibility rules are not working for me in UI level. 

[junyamashit]

You can find docs here and it was further described in the SOM training-

https://www.servicenow.com/docs/bundle/yokohama-order-management/page/product/tmt-order-mgt/concept/...

Now Learning
https://learning.servicenow.com/lxp/en/customer-service-management/sales-and-order-management-som-im...

-> see section on Pricing Extensions, Configurator State Management - SOM

Product Documentation | ServiceNow

[Ajith Sasi]

Hi @junyamashit,

I have checked the course and docs, both are explaining about setEditable, Visible, Quantity and SetValue methods. I want to make my characteristic mandatory on conditional basis for that is there any way we can achieve via open state management?

[Ajith Sasi]

Hi @junyamashit,

I have checked the course and docs, both are explaining about set Editable, Visible, Quantity and Set Value methods. I want to make my characteristic mandatory on conditional basis for that is there any way we can achieve via open state management?

[vijaymusipatla]

Hi Ajit,

For characteristics that are not mandatory, please set a default value, such as "-", using the setValue method.

For characteristics that are mandatory, set the value to blank using the setValue method to trigger the mandatory validation.