Please see my video on Incident Alert Management in Kingston:
ServiceNow - Incident Alert Management in Kingston Part 1 - YouTube
Topics discussed in this video:
* Basic overview of Incident Alert Management features.
* What's installed with Incident Alert Management in Kingston.
* Demonstrate how to activate the Incident Alert Management Plugin.
* Demonstrate how to Create an Incident Alert record from an Incident.
* Display incident_alert.config and some of the tabs.
