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01-15-2018
10:04 AM
Have you spent countless hours of development time setting-up Copy Incident Functionality on the ServiceNow Platform?! Kingston Exponentially Enhances the User Experience by providing that functionality out of the box! Check-out my video below!
The following items are shown:
How to update the Customization Properties for Incident Management settings to copy incident fields from previous records to new records;
How to add customized fields to the incident form and to the properties page;
Demonstration of the Copy Incident function in the Incident Form.
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