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Irene5
ServiceNow Employee
ServiceNow Employee

ServiceNow offers two complementary and connected agile planning solutions—Collaborative Work Management (CWM) and Enterprise Agile Planning (EAP)—designed to support organizations at every level of agile maturity.

In the attached deck, you’ll get a preview of our vision for connected agile planning, where strategic goals and enterprise-level roadmaps meet the flexible, day-to-day execution needs of teams. You’ll also find guidance tailored to current Agile Dev 2.0 customers, a look at our future roadmap, and answers to common FAQs.

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What sets our approach apart is a shared data model across CWM and EAP—epics, stories, teams, and sprints—creating one system where progress flows from team boards to enterprise portfolios, providing real-time visibility and alignment across all agile levels.

Whether you're planning across Agile Release Trains or managing incidents alongside sprint work, this deck will help clarify how ServiceNow supports connected, scalable, and flexible agile planning—now and into the future.

Comments
Adam Geil
Kilo Sage

@Irene5 thank you for this update! The ability to sync sprints and work between CWM and EAP is incredibly exciting. November can't get here soon enough!

fabi0caballer0
Tera Contributor

Excellent news and impressive presentation. Is there any more technical material about the implementation besides this presentation?

We have been waiting for the unified backlog implementation for EAP and this seems to be the solution. Where can I find more information?

Irene5
ServiceNow Employee
ServiceNow Employee

@fabi0caballer0  You can find more information about CWM including videos and a step-by-step guide on how to implement in this post: https://www.servicenow.com/community/cwm-articles/quick-guide-to-cwm-implementation/ta-p/2914658

Implementing CWM is simple and can be done in a few minutes!

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Last update:
‎08-15-2025 10:48 AM
Updated by:
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