Lilly Souksamla
ServiceNow Employee
ServiceNow Employee

Fresh off the heels of Knowledge 25, Strategic Portfolio Management (SPM) released a new feature incorporating Now Assist to Put AI to Work supercharging efficiency. Now Assist accelerates work helping teams deliver faster by removing tedious and mundane tasks.  

 

Other features part of the Q2 2025 store release include more out of the box (OOB) dashboards providing quick at-a-glance views to turbocharge decision making in Strategic Planning Workspace and Resource Management Workspace.  

 

Enhanced Scenario Planning empowers teams to make swift trade-off decisions, ensuring seamless alignment with strategic goals.  

 

Write Planning Items 

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Accelerate planning with Now Assist-driven writing assistance 

  • Speed up planning item creation using AI-assisted text generation  
  • Enhance the quality of descriptions for planning items  
  • Improve user productivity by reducing manual writing effort 

 

Scenario Planning 

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Make confident portfolio decisions with financial trade-off insights 

  • Analyze budget trade-offs directly within strategic scenarios 
  • Visualize financial impact of changing priorities in real-time 
  • Align work execution with approved budget allocations 

 

Strategic Planning Workspace - OOB Dashboards 

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Data-driven planning for every strategic conversation 

  • Track feedback, ideas, strategy and execution from the new Dashboard pane 
  • Jumpstart planning with pre-built dashboards, ready to customize 
  • Monitor product strategy, execution, feedback and new ideas from one place 

 

Resource Management Workspace – OOB Dashboards  

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Real-time visibility into resource utilization and planning efficiency 

  • Monitor allocation and usage trends with configurable dashboards 
  • Identify under/over utilized resources and act quickly 
  • Benchmark team efficiency and forecast future resourcing needs 

 

Strategic Portfolio Management is constantly innovating and adding new features.  To view the Delta Deck (additions and innovations with each release), click here. 

 

For more information, review the release notes, then schedule a meeting and demo with your account team, or contact us here. 

 

Download the latest SPM features on the ServiceNow Store.

   

For more information on Strategic Portfolio Management, visit the SPM page.