Every portfolio team knows the problem: demands flood in from across the
business, each one a mix of scattered fields, attachments, and
inconsistent descriptions. Before anyone can prioritize, they ha...
For years, Strategic Portfolio Management had a dirty secret: the
biggest enemy of throughput wasn't strategy or budget, it was the
processes that kept the best people buried in work that shouldn't
re...
Here is an emerging paradox worth sitting with: The prevailing narrative
around AI in the enterprise focuses on putting humans in the loop —
primarily to make decisions. However most organizations lac...
Rahul Tripathi is SVP & GM of the Service Operations Business Unit at
ServiceNow, responsible for ITSM, ITOM, and CMDB/ServiceGraph.
Previously he served as CPTO at Skytap and CTO at Nutanix. I've spe...
The Q4'25 Store release brings transformative capabilities to Strategic
Portfolio Management, empowering organizations to deliver business
transformation with greater speed and precision. This release...
This blog posting is a collaboration between Fred Champlain and Steve
Adolph of Scaled Agile, Inc., the publishers of the Scaled Agile
Framework (SAFe), and a ServiceNow Technology Advisory Partner. E...
The Zurich release of Strategic Portfolio Management (SPM) introduces
powerful new capabilities designed to help organizations align strategy,
investments, and execution with greater precision and agi...
I have created one utility project and shared on ServiceNow share
website. I would like to share with the community. This project includes
script include "ScrumEpicDeepCopy" which is called in UI acti...
There is an interesting challenge with the creation of a Planning
Calendar from within the Strategic Planning Workspace that could use
some attention being called to them. From the Docs Page, the requ...
The code tracks lack of progress on stories, scrum tasks and helps a
scrum master by listing them. It uses the Levenshtein approach to
calculate the similarity between two recent work notes and judge ...
Fresh off the heels of Knowledge 25, Strategic Portfolio Management
(SPM) released a new feature incorporating Now Assist to Put AI to Work
supercharging efficiency. Now Assist accelerates work helpin...
Businesses are constantly challenged by the intricacies of digital
transformation. Organizations encounter obstacles in optimizing their
operational efficiency and realizing maximum value. Challenges ...
I recently requested the "Scaled Agile Framework (SAFe)" plugin to be
activated on my personal development instance: dev261336. Unfortunately
the plugin was not activated. What is my next step?
The foundation of effective application scoring relies on maintaining
minimal scoring profiles while ensuring comprehensive evaluation
criteria. While specific use cases may require distinct profiles ...