Gain the insights to move from strategy to business outcomes. Align your organization on a single platform with Strategic Portfolio Management.
    
        
            
    
        
    
            
            
            
            
    
    
    
    
    
    
    
    
         
        
        
    
        
    
        
    
        
    
        
    
        
    
        
    
        
    
        
            
                SPM Overview
            
            
            
                
    
    
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        One platform for enterprise automation 
        
    
        
            
    
        
            Break down silos and gain visibility across the enterprise, equipping business leaders with the information they need to make decisions and meet goals quickly. Unify data and workflows on the ServiceNow AI Platform, a single system of action for the enterprise.
        
    
        
        
            
                 
    
    
    
    
    
    
        
        
            Watch Video (1:11)
        
        
    
    
    
    
    
            
                 
    
    
        
        
             Explore AI Platform 
        
        
    
    
    
    
    
    
    
    
    
            
        
            
        
    
    
    
    
    
 
    
    
    
        
        
    
        Featured apps and capabilities for Strategic Portfolio Management
        
    
        
            
    
        
            SPM groups key applications and capabilities into packages that can scale with you as your needs change.
        
    
        
        
            
        
            
        
    
    
    
    
        
    
    
    
    
    
        
        
    
        Now Assist for SPM
        
    
        
            
    
        
            Break down barriers with generative AI to deliver customer value quickly.
        
    
        
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
    
        
        
    
        Strategic Planning
        
    
        
            
    
        
            Connect strategy to execution with end-to-end planning in a single workspace.
        
    
        
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
    
        
        
    
        Scenario Planning
        
    
        
            
    
        
            Simulate and compare investment scenarios to align your portfolio with your business strategy. 
        
    
        
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
    
        
        
    
        Investment Funding
        
    
        
            
    
        
            Manage funds based on business needs and your organization’s strategic objectives.
        
    
        
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
    
        
        
    
        Agile Development
        
    
        
            
    
        
            Manage scrum or development work throughout the lifecycle from a unified backlog of tasks.
        
    
        
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
    
        
        
    
        Project Portfolio Management
        
    
        
            
    
        
            Gain visibility into traditional, agile, and hybrid work to optimize portfolios.
        
    
        
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
    
        
        
    
        Demand Management
        
    
        
            
    
        
            Capture, assess, and manage demands from the business in one location.
        
    
        
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
    
        
        
    
        Collaborative Work Management
        
    
        
            
    
        
            Empower teams and simplify work with a hub for planning, visualization, and collaboration.
        
    
        
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
    
        
        
    
        Resource Management
        
    
        
            
    
        
            See staff availability, allocation, and capacities for all work tracked in ServiceNow.
        
    
        
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
    
        
        
    
        Innovation Management
        
    
        
            
    
        
            Capture new ideas from across your organization in a single location.
        
    
        
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
    
        
        
    
        Digital Portfolio Management
        
    
        
            
    
        
            Make informed decisions with a unified view of services, products, and apps.
        
    
        
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
    
        
        
    
        Predictive Intelligence
        
    
        
            
    
        
            Simplify and accelerate everyday work with built-in machine learning.
        
    
        
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
    
        
        
    
        Virtual Agent
        
    
        
            
    
        
            Resolve issues fast with an intelligent chatbot that understands simple, human language.
        
    
        
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
    
        
        
    
        Process Mining
        
    
        
            
    
        
            Improve outcomes by optimizing process flows to streamline work.
        
    
        
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
    
        
        
    
        Performance Analytics
        
    
        
            
    
        
            Anticipate trends, prioritize resources, and continuously improve with real-time analytics.
        
    
        
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
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        Do more with Strategic Portfolio Management
        
    
        
            
    
        
            Combine Strategic Portfolio Management with other products and apps to create a powerhouse technology platform. Differentiate your business with the secure and resilient technology delivery.
        
    
        
        
            
                 
    
    
        
        
            Discover Solution
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Put AI to work for people
        
    
        
            
    
        
            Empower your people with business-ready AI from ServiceNow. From the front office to the back office and all in between, our intelligent platform harnesses AI to put smart answers at your employees’ fingertips, letting you translate that intelligence into action.
        
    
        
        
            
                 
    
    
        
        
            Explore Generative AI
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
 
    
    
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
    
               
    
    
    
    
    
    
        "ServiceNow brings state-of-the-art functionality to project management. The platform approach will make it easier to leverage meaningful data."
        Christian Dietrich
        VP, Global Project Services, T-Systems
        
    
    
    
    
    
    
    
    
    
    
    
        
            
                 
    
    
        
        
            Read Case Study
        
        
    
    
    
    
    
    
    
    
    
            
                 
    
    
        
        
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        Explore further
        
    
        
            
    
        
            Dive into overview articles on a variety of topics related to Strategic Portfolio Management.
        
    
        
        
            
        
            
        
            
                 
    
    
        
        
            Learn About ServiceNow
        
        
    
    
    
    
    
    
    
    
    
            
                 
    
    
        
        
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          What is strategic portfolio management?
        
        
      
    
      
        
          What is Project Portfolio Management (PPM)?
        
        
      
    
      
        
          What is digital transformation?
        
        
      
    
      
        
          What is generative AI?
        
        
      
    
      
        
          What is innovation management?
        
        
      
    
      
        
          What is resource management?
        
        
      
    
  
    
    
    
  
  
    
   
   
   
   
   
   
    
    
    
      
        
          What is Agile portfolio management?
        
        
      
    
      
        
          What is the difference between Agile vs. Waterfall? 
        
        
      
    
      
        
          What is SAFe (Scaled Agile Framework)?
        
        
      
    
      
        
          What is IT automation? 
        
        
      
    
      
        
          What is hybrid project management?
        
        
      
    
      
        
          What is the difference between ServiceNow and Jira?
        
        
      
    
  
    
    
    
        
    
        
    
        
    
 
    
 
            
        
            
                Benefits
            
            
            
                
    
    
    
    
        
    
    
    
    
    
        
        
    
        Benefits
        
    
        
            
    
        
            Align your entire organization to deliver the outcomes that matter with Strategic Portfolio Management.
        
    
        
        
    
        
     
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Roadmap your strategy
        
    
        
            
    
        
            Build clearly defined, continuously adaptable plans. Visualize strategies and targets, know whether you’re meeting objectives, and make decisions with confidence.
        
    
        
        
            
        
            
                 
    
    
        
        
            Discover Strategic Planning 
        
        
    
    
    
    
    
    
    
    
    
            
                 
    
    
        
        
            Manage Your Portfolio
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Align work to strategy   
        
    
        
            
    
        
            Respond quickly when changes are needed. Enable planners to identify, prioritize, and schedule the right work while aligning teams, driving efficiency, and staying on strategy. 
        
    
        
        
            
                 
    
    
        
        
            Explore Demand Management 
        
        
    
    
    
    
    
    
    
    
    
            
                 
    
    
        
        
            Plan Scenarios 
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Deliver value fast 
        
    
        
            
    
        
            Enable teams to work in the way they can be most effective, in Agile, traditional, or hybrid methodologies, while staying aligned to strategic goals. 
        
    
        
        
            
        
            
                 
    
    
        
        
            Explore CWM
        
        
    
    
    
    
    
    
    
    
    
            
                 
    
    
        
        
            Explore Agile Development
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
 
    
 
            
        
            
                World of Work
            
            
            
                
    
    
    
    
        
    
    
    
    
    
        
        
    
        The rise of hybrid work delivery
        
    
        
            
    
        
            High-performing organizations prioritize flexible work delivery.
        
    
        
        
            
                 
    
    
    
    
    
    
        
        
            Watch Video (0:60)
        
        
    
    
    
    
    
            
        
    
        
     
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Drive business agility and resilience
        
    
        
            
    
        
            Find out how organizations achieve high performance across strategic initiatives with hybrid delivery model.
        
    
        
        
            
                 
    
    
        
        
            Read Ebook
        
        
    
    
    
    
    
    
    
    
    
            
                 
    
    
        
        
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        Boost innovation and achieve superior outcomes
        
    
        
            
    
        
            Increase efficiency and drive sustainable growth with hybrid project delivery. Customize your approach to each project’s needs.
        
    
        
        
    
    
    
    
    
 
    
 
            
        
            
                Platform
            
            
            
                
    
    
    
    
        
    
    
    
    
    
        
        
    
        Built on the ServiceNow AI Platform
        
    
        
            
    
        
            SPM includes AI-powered platform capabilities so you can plan, deliver, and track value across different methodologies. Transform your business with a single, unifying platform for the enterprise.
        
    
        
        
    
        
     
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        One platform to make work flow
        
    
        
            
    
        
            ServiceNow AI Platform is the single cloud application platform all ServiceNow products run on. Automate, simplify, and connect work across the enterprise to move your business forward.
        
    
        
        
            
                 
    
    
        
        
            Explore AI Platform
        
        
    
    
    
    
    
    
    
    
    
            
                 
    
    
    
    
    
    
        
        
            Watch Video
        
        
    
    
    
    
    
            
        
    
    
    
    
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Intelligent automation
        
    
        
            
    
        
            Work smarter and make better business decisions.  Supercharge your workflows with machine learning and AI-powered experiences.
        
    
        
        
            
                 
    
    
        
        
            Discover AI
        
        
    
    
    
    
    
    
    
    
    
            
                 
    
    
        
        
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        Single data model
        
    
        
            
    
        
            Connect your digital products and trust your data. Use Configuration Management Database to eliminate information silos, with just one data source for your enterprise.
        
    
        
        
            
                 
    
    
        
        
            Explore CMDB
        
        
    
    
    
    
    
    
    
    
    
            
                 
    
    
        
        
            Read Ebook
        
        
    
    
    
    
    
    
    
    
    
            
        
            
        
    
    
    
    
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Intelligent chatbot
        
    
        
            
    
        
            Answer questions, resolve common issues, and kick off workflows instantly with a virtual assistant.
        
    
        
        
            
                 
    
    
        
        
            Discover Virtual Agent
        
        
    
    
    
    
    
    
    
    
    
            
                 
    
    
        
        
            Explore Conversational AI
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Security lives at the center of all we do
        
    
        
            
    
        
            Data security is critical to your business. The ServiceNow AI Platform arms you with the tools and processes you need to improve your security posture. We also help you adhere to regulatory compliance to keep sensitive data safe.
        
    
        
        
            
                 
    
    
        
        
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            Get Ebook
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
 
    
    
    
        
        
    
        Certified integrations
        
    
        
            
    
        
            Strategic Portfolio Management seamlessly integrates with a variety of products, software, and productivity tools.
        
    
        
        
            
                 
    
    
        
        
            See All Integrations
        
        
    
    
    
    
    
    
    
    
    
            
        
            
        
    
    
    
    
        
            
    
    
    
    
  
  
    
    
    
    
    
    
    
    
    
    
        
    
    
    
    
               
    
    
    
    
    
    
    
    
    
    
    
      
    
        
            Streamline your workflows with automated exports directly into MS PowerPoint and eliminate time-consuming manual tasks.
        
    
    
    
    
    
    
    
    
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
    
  
  
    
    
    
    
    
    
    
    
    
    
        
    
    
    
    
               
    
    
    
    
    
    
    
    
    
    
      
    
        
            Integrate Jira with ServiceNow Agile Development to enable bidirectional synchronization of records between the two applications.
        
    
    
    
    
    
    
    
    
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
    
  
  
    
    
    
    
    
    
    
    
    
    
        
    
    
    
    
               
    
    
    
    
    
    
    
    
    
    
    
      
    
        
            Orchestrate the entire software development lifecycle, from concept to launch, through comprehensive DevOps integration.
        
    
    
    
    
    
    
    
    
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
    
  
  
    
    
    
    
    
    
    
    
    
    
        
    
    
    
    
               
    
    
    
    
    
    
    
    
    
    
    
      
    
        
            Enable project actions such as move project, apply a template, import project, and export project.
        
    
    
    
    
    
    
    
    
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
    
  
  
    
    
    
    
    
    
    
    
    
    
        
    
    
    
    
               
    
    
    
    
    
    
    
    
    
    
    
      
    
        
            Get instant project updates and work together seamlessly with teams to accelerate outcomes.
        
    
    
    
    
    
    
    
    
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
    
  
  
    
    
    
    
    
    
    
    
    
    
        
    
    
    
    
               
    
    
    
    
    
    
    
    
    
    
    
      
    
        
            Accelerate project delivery with automated status updates and real-time team communication.
        
    
    
    
    
    
    
    
    
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
        
        
    
 
    
 
            
        
            
                Users
            
            
            
                
    
    
    
    
        
    
    
    
    
    
        
        
    
        Role-based apps for SPM
        
    
        
            
    
        
            Add continuous value to the business, no matter what hat you wear. Find ways to build agility for planning, use resources more efficiently, and improve collaboration across the organization.
        
    
        
        
    
        
     
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        CXO
        
    
        
            
    
        
            Gain the real-time, end-to-end visibility to understand business needs in the context of strategy. Get insight into the relationship between initiatives, investments, dependencies, and actual work to consistently align assets to strategic priorities and achieve successful business outcomes.
        
    
        
        
    
    
    
    
    
 
    
    
    
    
        
    
    
    
    
    
        
        
    
        Strategic Planning
        
    
        
            
    
        
            Capture strategies and targets to fully understand if they are meeting strategic objectives.
        
    
        
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
    
        
        
    
        Performance Analytics
        
    
        
            
    
        
            Help to ensure that teams are focused on the highest-impact work to improve efficiency and staff productivity.
        
    
        
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
    
        
        
    
        Scenario Planning
        
    
        
            
    
        
            Compare scenarios for cost, benefit, strategic alignment, and resource allocation. Perform what-if analysis as strategy and priorities shift.
        
    
        
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
    
        
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Director, portfolio management office
        
    
        
            
    
        
            Take charge of multiple organizational priorities for increased visibility and informed funding and resource alignment across the portfolio. Deliver superior outcomes based on data-driven business decisions. 
        
    
        
        
    
    
    
    
    
 
    
    
    
    
        
    
    
    
    
    
        
        
    
        Process Mining
        
    
        
            
    
        
            View process performance across the portfolio to identify areas that would benefit from automation.
        
    
        
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
    
        
        
    
        Innovation Management
        
    
        
            
    
        
            Gather and manage all innovation ideas in one place. Prioritize new ideas to align with ongoing work.
        
    
        
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
    
        
        
    
        Demand Management
        
    
        
            
    
        
            Centralize strategic requests from the business to IT and automate the investment decision process.
        
    
        
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
    
        
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Agile leader
        
    
        
            
    
        
            Steer your organization’s Agile transformation, identifying opportunities to improve business performance through greater agility and automation. Align Agile practices and processes to strategic priorities and consistently enable faster, more efficient business outcomes.
        
    
        
        
    
    
    
    
    
 
    
    
    
    
        
    
    
    
    
    
        
        
    
        Agile Development
        
    
        
            
    
        
            Simplify execution so teams can deliver products and services faster.
        
    
        
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
    
        
        
    
        Scaled Agile Framework (SAFe)
        
    
        
            
    
        
            Use Agile concepts to improve delivery of business outcomes and scale agility at the enterprise level.
        
    
        
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
    
        
        
    
        Process Mining
        
    
        
            
    
        
            Get deep insight into processes to uncover inefficiencies and remove roadblocks.
        
    
        
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
    
        
    
 
    
    
    
        
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Project manager
        
    
        
            
    
        
            Strengthen the connection between the work your team does, leadership priorities, and organizational initiatives. Empower your team to deliver optimal value quickly and efficiently no matter how often things change.
        
    
        
        
    
    
    
    
    
 
    
    
    
    
        
    
    
    
    
    
        
        
    
        Project Portfolio Management
        
    
        
            
    
        
            Manage and track timelines, budget, and resources from a single intuitive interface.
        
    
        
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
    
        
        
    
        Resource Management
        
    
        
            
    
        
             Get a consolidated view of staff capacity and resource allocations for any task or need.
        
    
        
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
    
        
        
    
        Agile Development
        
    
        
            
    
        
            Deliver using the work methodology best suited to the team and project, whether it's Agile, traditional, or hybrid.
        
    
        
        
            
                 
    
    
        
        
        
    
    
    
    
    
    
    
    
    
            
        
    
    
    
    
    
    
        
    
 
    
 
            
        
            
                Plans and Packages
            
            
            
                
    
    
    
    
        
    
    
    
    
    
        
        
    
        What You Get 
        
    
        
            
    
        
            SPM simplifies work processes to help you solve business problems, and our experts can help you get the most value from your product. We offer services tailored to your needs and unrivaled support. Whatever workflow you need to simplify, we have a package and pricing plan that works for you.
        
    
        
        
            
                 
    
    
        
        
            Contact Us for Custom Quote
        
        
    
    
    
    
    
    
    
    
    
            
        
    
        
     
    
 
    
    
    
        
        
    
        Package options
        
    
        
            
    
        
            Get the tools you need most with the SPM package that meets your business needs. Scroll down to see a sample of the features in each package. 
        
    
        
        
            
        
    
    
    
    
    
    
    
    Standard
    
        
    
        
            For businesses driving initiatives with traditional methods that align to strategy and goals.
        
    
    
    
    
    
    
    
     
    
        
            Cost Management
        
    
        
            Collaborative Work Management
        
    
        
            Project Portfolio Management
        
    
        
            Innovation Management 
        
    
        
            Demand Management
        
    
        
            Resource Management
        
    
        
            Digital Portfolio Management
        
    
        
            Portfolio Planning 
        
    
        
            Financial Planning 
        
    
 
    
    
    
    
    
    Professional
    
        
    
        
            For businesses seeking to manage initiatives end-to-end, aligning them with strategy based on Agile or hybrid methods.
        
    
    
    
    
    
    
    
     
    
        
            Collaborative Work Management
        
    
        
            Platform Analytics Advanced
        
    
        
            Cost Management
        
    
        
            Test Management
        
    
        
            Strategic Planning
        
    
        
            Investment Funding
        
    
        
            Agile Development¹
        
    
        
            Predictive Intelligence
        
    
        
            Virtual Agent
        
    
        
            Project Portfolio Management
        
    
        
            Innovation Management
        
    
        
            Demand Management
        
    
        
            Resource Management
        
    
        
            Digital Portfolio Management
        
    
        
            Portfolio Planning
        
    
        
            Financial Planning
        
    
 
    
        
    
        
            1  Available to license separately as part of the Agile Team package.
        
    
    
 
    
        
    
    
        
        
    
        Look who’s winning with ServiceNow
        
    
        
        
            
        
    
        
            
                
                
            
                
                
            
                
                
            
                
                
            
        
            
        
    
 
 
    
    
    
        
        
    
        Key features for SPM
        
    
        
        
            
        
            
        
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
    
        
        
    
        Now Assist for SPM
        
    
        
            
    
        
            Break down barriers with generative AI to deliver customer value quickly.
        
    
        
        
    
    
    
    
    
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
    
        
        
    
        Strategic Planning   
        
    
        
            
    
        
            Connect strategy to execution with end-to-end planning in a single workspace.
        
    
        
        
    
    
    
    
    
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
    
        
        
    
        Scenario Planning 
        
    
        
            
    
        
            Simulate and compare investment scenarios to align your portfolio with your business strategy.
        
    
        
        
    
    
 
    
    
    
        
        
    
        Get results quickly
        
    
        
        
            
        
    
    
        
    
    
    
  
  
    
    
    
    
   
   
   
   
   
   
   
    
    
    
    
    
        ServiceNow Impact
        
    
    
      
    
        
            Increase adoption, optimize platform health, and see value faster. Try our AI- and human-powered product.
        
    
    
    
    
    
    
    
    
    
      
    
      
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
  
  
    
    
    
    
   
   
   
   
   
   
   
    
    
    
    
    
        Support 
        
    
    
      
    
        
            Find support wherever you are. Search our exhaustive knowledge database for solutions to common issues, best practices, and more.  
        
    
    
    
    
    
    
    
    
    
      
    
      
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
  
  
    
    
    
    
   
   
   
   
   
   
   
    
    
    
    
    
        Expert services 
        
    
    
      
    
        
            Get a team of experts to support your implementation, improve your instance health, or anything in between.  
        
    
    
    
    
    
    
    
    
    
      
    
      
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
  
  
    
    
    
    
   
   
   
   
   
   
   
    
    
    
    
    
        Training and certification  
        
    
    
      
    
        
            Turn knowledge into measurable outcomes when you train with us. Boost your career with a globally recognized ServiceNow certification.  
        
    
    
    
    
    
    
    
    
    
      
    
      
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
  
  
    
    
    
    
   
   
   
   
   
   
   
    
    
    
    
    
        Partners 
        
    
    
      
    
        
            Add more value with the right ServiceNow partner who has expertise tailored to your business needs.
        
    
    
    
    
    
    
    
    
    
      
    
      
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
  
  
    
    
    
    
   
   
   
   
   
   
   
    
    
    
    
    
        Community 
        
    
    
      
    
        
            Connect, share, learn, and collaborate with over 600,000 like-minded individuals in the ServiceNow user community.  
        
    
    
    
    
    
    
    
    
    
      
    
      
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
  
  
    
    
    
    
   
   
   
   
   
   
   
    
    
    
    
    
        Product documentation 
        
    
    
      
    
        
            Learn how to use our products, find answers to your technical questions, and explore products by release.  
        
    
    
    
    
    
    
    
    
    
      
    
      
    
      
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
    
    
    
    
        
    
 
    
 
            
        
            
                Resources
            
            
            
                
    
    
    
    
    
        
    
    
    
    
    
        
   
   
   
   
   
   
   
        
    
        Read Report
        
    
        
            
    
        
            Discover how the 12 providers that matter most stack up with strategic portfolio management tools.
        
    
        
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
        
   
   
   
   
   
   
   
        
    
        Watch Video
        
    
        
            
    
        
            Learn how Strategic Portfolio Management helps your business respond to rapidly changing customer needs.
        
    
        
         
    
    
    
    
    
    
        
        
        
    
    
    
    
    
    
    
    
    
    
    
        
   
   
   
   
   
   
   
        
    
        See Latest Release
        
    
        
            
    
        
            The ServiceNow AI Platform connects people, functions, and systems across your business. Check out the latest apps and capabilities.
        
    
        
         
    
    
        
        
        
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
        
    
        
    
 
    
    
    
        
        
    
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        ANALYST REPORT
        
    
        The Economic Impact of SPM
        
    
        
        
            
                 
    
    
        
        
            Get Report
        
        
    
    
    
    
    
    
    
    
    
            
        
    
 
    
        
  
  
    
   
   
   
   
   
   
   
    
    
        Ebooks 
        
    
    
    
      
        
          Turbocharge Your Project Management Office
        
        
      
    
      
        
          Get the Greatest ROI from Your Strategic Initiatives
        
        
      
    
      
        
          Traditional or Agile Alone Won’t Cut It: Why You Need a Hybrid Approach
        
        
      
    
  
    
        
  
  
    
   
   
   
   
   
   
   
    
    
        Data Sheets
        
    
    
    
      
        
          Demand Management
        
        
      
    
      
        
          Resource Management
        
        
      
    
      
        
          Hybrid Management
        
        
      
    
  
    
        
  
  
    
   
   
   
   
   
   
   
    
    
        Solution Briefs
        
    
    
    
      
        
          Align Technology Investments Across the Enterprise
        
        
      
    
  
    
 
    
    
    
        
        
    
        Look who’s winning with ServiceNow
        
    
        
            
    
        
            See how other companies align their organization to deliver outcomes that matter.
        
    
        
        
            
                 
    
    
        
        
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            Argonne National Laboratory centralizes operational service to improve science needs.
        
    
    
    
    
    
    
    
    
    
      
         
    
    
        
        
            Watch Video
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
    
  
  
    
    
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
    
    
    
    
    
    
        
    
    
    
    
               
    
    
    
    
    
    
    
    
    
    
    
      
    
        
            Fujitsu standardizes IT operations for greater agility.
        
    
    
    
    
    
    
    
    
    
      
         
    
    
        
        
            Read Story
        
        
    
    
    
    
    
    
    
    
    
      
    
  
    
    
    
    
  
  
    
    
    
    
    
    
    
    
    
    
               
    
    
    
    
    
    
    
    
    
    
    
    
        
    
    
               
    
    
    
    
    
    
    
    
    
    
    
    
    
      
    
        
            UNC Health uses digital workflows to integrate multiple complex systems.
        
    
    
    
    
    
    
    
    
    
      
         
    
    
        
        
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            Syntax reduces customer escalations by 90%.
        
    
    
    
    
    
    
    
    
    
      
         
    
    
        
        
            Find Out How
        
        
    
    
    
    
    
    
    
    
    
      
    
  
        
        
    
 
    
 
            
        
    
    
 
    
        
    
    
        
        
    
        A trusted SPM partner delivers more than success
        
    
        
            
    
        
            A ServiceNow partner provides guidance you can trust while helping you reach your SPM goals.
        
    
        
        
            
        
    
    
    
 
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
        
    
    
    
    
    
    
    
    
    
    
    
        
        
    
        Talk to an expert
        
    
        
            
    
        
            Connect with us to put AI to work and shorten the line between your business strategy and strong results.
        
    
        
        
            
                 
    
    
        
        
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