Businesses are constantly challenged by the intricacies of digital transformation. Organizations encounter obstacles in optimizing their operational efficiency and realizing maximum value. Challenges like fragmented project management oversight, speed of delivery, and maximizing value hinder progress and innovation.
With ServiceNow Strategic Portfolio Management (SPM), organizations can create greater value from their initiatives, foster agility across the enterprise, and align work with strategic business objectives. This strategic alignment not only accelerates outcomes but also drives continuous improvement throughout the project lifecycle, ultimately leading to better business outcomes and sustained growth.
SPM continues to innovate with features released in the Yokohama and store releases. By incorporating generative AI, SPM leverages Now Assist powered by AI Agents to accelerate business transformation.
Now Assist for SPM powered by AI Agents – Monitor Project Tasks
Monitor Project Tasks powered by AI Agents provide significant value to Project Managers by autonomously monitoring project tasks on the critical project path and optimizing the project health reporting process.
Real-time visibility into project risks and milestones powered by AI Agents
- Accelerate time to value with autonomous monitoring and optimizing project operations
- Ensure proactive management with real-time visibility into project health
- Accelerate time to value with autonomous monitoring and optimizing project operations
Now Assist for SPM – Story Generation
Story generation transforms raw data into compelling narratives, providing stakeholders with actionable strategic insights. This empowers organizations to make informed decisions that drive real impact.
Automate story creation from epics for high quality deliverables
- Generate detailed user stories effortlessly using Now Assist
- Improve productivity with fewer functional gaps
- Customize stories to fit unique needs of every project & product development seamlessly
Portfolio Financials
Stay on top of your financials effortlessly by simplifying tracking with actionable insights. Empower better decision-making for demands, projects, and epics by leveraging the financial data within the portfolio, ensuring alignment with strategic objectives and maximizing efficiency.
Simplify portfolio financials tracking with actionable insights
- Monitor approved budgets against forecasts and actuals seamlessly
- Gain detailed financial insights with category and time-scale breakdowns
- Enable better decision-making for demands, projects and epics
Resource Management Workspace – New Allocation Modal
Optimizing resource allocation is crucial for efficiency and success. With the ability to customize allocation roll-ups based on resource status preferences, you gain a granular view of resource distribution. This empowers you to make informed decisions, prevent over-allocation, and ensure resource efficiency. You can streamline resource management, improve operational efficiency, and drive business growth.
Enhanced insights with customizable resource capacity and utilization roll-ups
- Customize allocation roll-ups based on resource status preferences
- View breakdowns of approved, pending, and unapproved allocations
- Make informed decisions to prevent over-allocation
Strategic Portfolio Workspace – Digital Product Lens
Strategically planning long-term product roadmaps is paramount for sustained success. Businesses can cultivate a culture of innovation, drive product development efficiency, and accelerate time-to-market.
Planning long-term product roadmaps with a strategic digital lens
- Enable high-level planning aligned with product goals and targets
- Plan and track product roadmaps by versions for better alignment
- Enhance roadmap and Kanban views with grouping by features and enhancements
Along with the Yokohama, SPM has released the following in the Q4 2024 store release.
Email Project Summary with Now Assist:
In the fast-paced digital landscape, ensuring effective communication and alignment within project teams is crucial. Automate email project summaries with Now Assist to streamline communication and provide teams with a clear overview of project milestones, resources, and tasks. This ensures that everyone is on the same page and progressing towards project goals efficiently. Track project updates using Gen AI to receive prioritized insights directly in your email inbox.
Automate email project summaries with Now Assist
- Track project updates on milestones, resources, and tasks efficiently with Gen AI
- Receive prioritized insights directly in your email inbox to keep key stakeholders aligned on deliverables
- Deliver critical project updates via email, helping ensure timely, and actionable insights for project leaders
Full Page Doc Summarization with Now Assist:
Transform document management with full page summarization to summarize entire documents instantly. This capability significantly reduces reading and review time for project teams, enabling them to focus on critical tasks and strategic initiatives without getting bogged down in lengthy documents.
Transform document management with full page summarization
- Summarize entire documents instantly, reducing reading and review time for project teams
- Accelerate decision-making by providing concise, actionable information
- Simplify reporting with quick summaries or elaboration of documents making stakeholder communication seamless
Status reports in documents
By generating tailored status reports in documents, businesses can create customized reports that align perfectly with stakeholders' needs and project goals. This level of customization ensures that each report serves a specific purpose, delivering the right information to the right audience at the right time.
Generate tailored status reports in documents
- Create customized reports that align with stakeholders' needs and project goals
- Monitor project progress against key milestones and timelines with ease
- Communicate critical project data through clear, concise, and compelling reports
For more information, review the release notes, then schedule a meeting and demo with your account team, or contact us here. You can also access SPM on the ServiceNow Store here.
For more information on Strategic Portfolio Management, visit the SPM page.
