Accidently deleted the default status report for Projects

[FarzadT]

Hi All

I have accidently deleted the default status report that comes OOTB for project docs. I am now getting the error message when i save a new status report.

The default template is currently empty.  Configure the default template before creating the status report.

Can someone detail steps i need to follow to create a new default status report.

Thanks

Regards

Farzad

[GlideFather · Accepted solution]

Hi @FarzadT,

for anything deleted - try to go to Deleted records:

or update the URL below and navigate to the [sys_audit_delete] table:

https://yourinstance.service-now.com/now/nav/ui/classic/params/target/sys_audit_delete_list.do 

And try to find it there, you can filter per table, time/date, deleted by, and/or display value. If you are lucky and find it there, you can undelete that record and thus no need to recreate it again.

Let me know if you were lucky to find it, good luck!!

[GlideFather · Accepted solution]

Hi @FarzadT,

for anything deleted - try to go to Deleted records:

or update the URL below and navigate to the [sys_audit_delete] table:

https://yourinstance.service-now.com/now/nav/ui/classic/params/target/sys_audit_delete_list.do 

And try to find it there, you can filter per table, time/date, deleted by, and/or display value. If you are lucky and find it there, you can undelete that record and thus no need to recreate it again.

Let me know if you were lucky to find it, good luck!!

[FarzadT]

Thank you @GlideFather  for your quick response, this resolved the P1 incident.:-)

[Andrew_R · Accepted solution]

Hey @FarzadT 

To echo @GlideFather its really simple search for "Deleted records" in the navigator, search for the time and date you deleted it and just undelete it which will restore everything back to the way it was. If its a widget it #should be in there... FYI - When I was starting out I did something similar, it really saved my bacon. 😁

[FarzadT]

Thank you @GlideFather  and @Andrew_R  for your quick response.  This worked and resolved the P1 incident.  Much appreciated 🙂